So basically I’m just paying you guys to park my scooter in service centre no one knows anything I guess, it’s shameful that you guys can’t handle this properly. Can you please see if I can get an update on my scooter, I doubt your customer service guys are just robots.
Hey @OlaElectric@bhash can you at least when are you planning to fix and give me back my scooter, it’s been close to 2 months I don’t have any update there is no number that I use to track it in the app it just says error. I called your customer service guys-
-3 times they said they have escalated the issue the team is working on it all the regular jargon nothing happened the 3rd time the executive hung up on me. You people are saying there are parts available the service centre guys say the opposite-
Do you expect me to pay for the item that’s not even with me, you should try to help the customer rather than accusing him of lying or cheating @amazonIN@amazon
Hey @amazonIN I returned an item order id 405-4145382-6100311 it has been picked up but it says that the pick up was denied by the customer in the app, Your customer care team raised an investigation and said that they can’t help saying that it has not been picked up by us, help?
They are telling that the order is with me even after repeated confirmation saying that some one came and picked it up, they are not even confirming that the people who picked it up are not Amazon employees so that I can raise a complaint with police they just hung up on me contd