Saty Pratap

[Saty Pratap @riyasaty]

@Cars24Support I haven’t received any resolution yet. If this issue is not resolved, I will have no option but to approach the Consumer Court. At that point.

[Saty Pratap @riyasaty]

@cars24india

I am extremely disappointed with the service and post-sale support I have received from Cars24.

I recently purchased a Tata Nexon (Registration No. HR 08 AL 6958) through Cars24. On the same day the car was delivered, after driving barely 4–5 km, I started facing issues with the vehicle. I immediately contacted my Sales Executive, Raj Mohan, and also informed his manager Ravi and Mohan through WhatsApp, explaining the issues I was facing.

I also raised a complaint through the Cars24 app, and I have attached the screenshot of the ticket/complaint along with this message for your reference. All the relevant details regarding the complaint can be verified from the attached screenshot.

Subsequently, my car was taken by Cars24 for inspection/repair on Sunday, 6 September. Today is 18 September, and my car has still not been returned to me, nor have the reported issues been resolved.

For almost two weeks, I have repeatedly been told that a particular part needs to be ordered and that the process is still ongoing. I understand that certain repairs may take time, but keeping a customer’s vehicle for this long without providing a proper resolution, regular updates, or a definite timeline is completely unacceptable.

I have contacted Cars24 Customer Support more than 20 times. I was also provided with a separate number for post-delivery support, which I contacted multiple times. The IVR repeatedly informed me that I would receive a callback shortly, but I have not received any callback to date.

This is an extremely frustrating and unacceptable customer experience. I purchased a vehicle expecting it to be in proper working condition, yet I started facing issues within just a few kilometres of taking delivery. The vehicle has now been with Cars24 since 6 September, and after almost two weeks, I am still being given excuses regarding the pending part and repair.

At this point, I do not want the vehicle to be repaired anymore. I have lost confidence in both the vehicle and the resolution process.

I therefore request Cars24 to take the Tata Nexon (HR 08 AL 6958) back and initiate the return/refund process immediately. I do not want any further delays or repeated assurances without a concrete resolution.

I am attaching the screenshot of the complaint/ticket raised through the Cars24 app. Please review the complete history and take immediate action.

The level of customer service I have experienced has been extremely disappointing and, frankly, unacceptable. If this matter is not resolved promptly, I will have to escalate it through the appropriate consumer grievance channels and share my experience publicly so that other customers are aware of what I have experienced.

Cars24 needs to take responsibility for this issue and provide a proper resolution instead of continuing to make excuses and delay the matter.

[Saty Pratap @riyasaty]

@Cars24Support I haven’t received any resolution yet. If this issue is not resolved, I will have no option but to approach the Consumer Court. At that point, I will ask you the same question again.

[Saty Pratap @riyasaty]

@cars24india
@Cars24Support

I am extremely disappointed with the service and post-sale support I have received from Cars24.

I recently purchased a Tata Nexon (Registration No. HR 08 AL 6958) through Cars24. On the same day the car was delivered, after driving barely 4–5 km, I started facing issues with the vehicle. I immediately contacted my Sales Executive, Raj Mohan, and also informed his manager Ravi and Mohan through WhatsApp, explaining the issues I was facing.

I also raised a complaint through the Cars24 app, and I have attached the screenshot of the ticket/complaint along with this message for your reference. All the relevant details regarding the complaint can be verified from the attached screenshot.

Subsequently, my car was taken by Cars24 for inspection/repair on Sunday, 6 September. Today is 19 September, and my car has still not been returned to me, nor have the reported issues been resolved.

For almost two weeks, I have repeatedly been told that a particular part needs to be ordered and that the process is still ongoing. I understand that certain repairs may take time, but keeping a customer’s vehicle for this long without providing a proper resolution, regular updates, or a definite timeline is completely unacceptable.

I have contacted Cars24 Customer Support more than 20 times. I was also provided with a separate number for post-delivery support, which I contacted multiple times. The IVR repeatedly informed me that I would receive a callback shortly, but I have not received any callback to date.

This is an extremely frustrating and unacceptable customer experience. I purchased a vehicle expecting it to be in proper working condition, yet I started facing issues within just a few kilometres of taking delivery. The vehicle has now been with Cars24 since 6 September, and after almost two weeks, I am still being given excuses regarding the pending part and repair.

At this point, I do not want the vehicle to be repaired anymore. I have lost confidence in both the vehicle and the resolution process.

I therefore request Cars24 to take the Tata Nexon (HR 08 AL 6958) back and initiate the return/refund process immediately. I do not want any further delays or repeated assurances without a concrete resolution.

I am attaching the screenshot of the complaint/ticket raised through the Cars24 app. Please review the complete history and take immediate action.

The level of customer service I have experienced has been extremely disappointing and, frankly, unacceptable. If this matter is not resolved promptly, I will have to escalate it through the appropriate consumer grievance channels and share my experience publicly so that other customers are aware of what I have experienced.

Cars24 needs to take responsibility for this issue and provide a proper resolution instead of continuing to make excuses and delay the matter.

[Saty Pratap @riyasaty]

@SwiggyCares @Swiggy @SwiggyCares and I am Swiggy one member if you are treating me like this so what about normal Swiggy members.

[Saty Pratap @riyasaty]

@Swiggy this is the 2nd time I’m complaining about food and you guys are providing 7rs refund such a pathetic. I’ll give you 70rs will you eat this food?

[Saty Pratap @riyasaty]

@SwiggyCares @Swiggy @SwiggyCares you guys are doing shit last time I also complaint about delivery guy’s behaviour issue and I did not get and resolution till now. You are just marking fool of us.

[Saty Pratap @riyasaty]

Sir Sorry to tweet you, But it is really big amount for us.
My application number is(RPS08A0146904) Applicant name- Anuradha Singh(Mother). Correct last digit. of A/c no. is 7 put wrongly 8 other things are correct. It will be really helpful. Regards,🙏.

[Saty Pratap @riyasaty]

@flightradar24 terminal?

[Saty Pratap @riyasaty]

@SwiggyCares @SwiggyCares and when is that gonna be? As this behaviour against a girl is not acceptable or are u people ok with ur staff behaving unprofessional that too with a loyal customer of urs ?

[Saty Pratap @riyasaty]

@harshamjty @Swiggy @SwiggyCares
Today I ordered from swiggy the app did not notify me so I called,even after 6-7 calls my call did not connect and also the delivery boy did not try to contact me from his side .Afterfew mins when I contacted him thru swiggy support via conference

[Saty Pratap @riyasaty]

@SwiggyCares Yes

[Saty Pratap @riyasaty]

The details of the order are as follows :
Order id - 176066097773
Delivery partner name - Rohit Juneja
@harshamjty @Swiggy @SwiggyCares

[Saty Pratap @riyasaty]

@harshamjty @SwiggyCares @Swiggy
He got rude with me , when I received the order and talked politely he yelled at me and used very harsh words even tho I was being very polite with him . Plz look into this matter as this is not acceptable.

[Saty Pratap @riyasaty]

@KKRiders Csk player's like
Bhai gote muh m the ek time p to

[Saty Pratap @riyasaty]

@imVkohli All the team left your WORLD CUP's dream side . Coz coming India's pride l. Love u all (Ee saala cup naamde) galat likha ho to sorry bengoli aati nhi h😊 😍😍 all the best for 5th june for 1st match of this tournament 🔥🔥😍👍👍🤟🤘🤘