Prateek Mehra

Radio से प्यार है...
Stage से मोहब्बत...
कैमरे से दोस्ती...
| Views are personal |

[Prateek Mehra @rjprateek]

https://t.co/OgHzOmC7FX

[Prateek Mehra @rjprateek]

@rajndk : U guys are awesome. Compelling, Engaging and Amazing.
Added benefit- North East ghar baithe ghoomiye. @PrimeVideoIN

[Prateek Mehra @rjprateek]

@elonmuskmel7 48

[Prateek Mehra @rjprateek]

@acharyaveda_ राम राम

[Prateek Mehra @rjprateek]

@cromaretail Why r u fooling. 6 days and no resolution. It only means nothing is supposed to happen. But definitely I won't stop this right here. @jagograhakjago

[Prateek Mehra @rjprateek]

@cromaretail
It is extremely disappointing that despite raising a complaint, no technician visited my place for two days, and to my surprise, I was later informed that the service request had been marked as “closed.” Further in comments.

[Prateek Mehra @rjprateek]

@cromaretail Day 6- no resolution as yet. But seriously thanks. At least now I know I never have to buy #croma #Products

[Prateek Mehra @rjprateek]

@cromaretail Yes they did and asked for visit charges, which earlier was not applicable as per the customer support but now post so many complaints and no resolution yet the money is being demanded to which i denied.

[Prateek Mehra @rjprateek]

I'm afraid the whole India will start complaining

[Aftab Alam @penter13]

@cromaretail @rjprateek Useless @cromaretail

[Prateek Mehra @rjprateek]

@penter13 @cromaretail Another case. I'm afraid there might be so many customers who would come out in public

[Aftab Alam @penter13]

@rjprateek @cromaretail #boycottCROMAPRODUCT
There customer services are useless

[Prateek Mehra @rjprateek]

@cromaretail Day 4 update- After 4 days 2 calls have been made and now I have been told to visit the concerned store and re complaint and then we will look what further can be done on this. @jagograhakjago @nch1915

[Prateek Mehra @rjprateek]

@cromaretail Refer attachments. And also understand how i don't who is fooling us. The customer care or the Croma itself.

[Prateek Mehra @rjprateek]

@cromaretail Another day without a refrigerator + false communication. That’s the new Tata without Mr. Ratan Tata.

[Prateek Mehra @rjprateek]

@cromaretail Day 4-The technician visits, calls customer care, and claims there are no earlier complaints. Attaching proof of the first & last complaint (rest already shared via DM). Now I’m told it’ll be delayed again as Croma team must visit. Cont. in comments.

[Prateek Mehra @rjprateek]

I trust Tata’s values stand for fairness and customer care, and I sincerely hope this issue will be corrected at the earliest. 3 days and no action yet.

[Prateek Mehra @rjprateek]

I request immediate intervention to:

1. Reopen and resolve my service request on priority.

2. Ensure my complaint is addressed within warranty coverage.

3. Provide a clear explanation for why my request was delayed and wrongly closed.

[Prateek Mehra @rjprateek]

I chose to purchase my refrigerator from Tata Croma because of the trust and reputation associated with the Tata brand. To see such treatment meted out to a customer is both shocking and unacceptable. This experience has shaken my faith in the brand. Cont..

[Prateek Mehra @rjprateek]

On enquiring further, I came to know that since my product warranty was about to expire within a day, the service request was intentionally delayed. This appears to be an unfair and unethical practice aimed at forcing customers to pay extra, which I find deeply concerning. Cont..