Arjun Maurya

[Arjun Maurya @rjunmaurya]

@AmazonHelp @amazonIN I’ve already contacted support multiple times and was given the same response again and again. Now you’re redirecting me to another link instead of resolving the issue.

This is exactly the problem- no ownership, only delays.

[Arjun Maurya @rjunmaurya]

@amazonIN This is extremely frustrating. I’ve contacted your support multiple times for a ₹25 cashback, and all I get are the same scripted replies to “wait 24–48 hours.”

How many times should a customer follow up for such a small issue?

[Arjun Maurya @rjunmaurya]

@amazonIN

[Arjun Maurya @rjunmaurya]

@JioMart_Support Order ID JM69DF47AF0148A8F7C8

250 rupees voucher redeemed only in 103 rupees order

[Arjun Maurya @rjunmaurya]

Very disappointing experience with @tata_neu & @jiomart

Bought ₹250 gift card, used ₹103, and ₹147 got completely lost because they say it's "one-time use" (hidden in fine print).

This is misleading. Customers expect remaining balance to stay.

[Arjun Maurya @rjunmaurya]

@JioMart_Support I am unable to send DM. Kindly enable DMs or provide an alternate way to share details. I’m ready to share my order number and registered mobile number.

@JioMart_Suppor

[Arjun Maurya @rjunmaurya]

@tata_neu If not resolved, I will escalate this to the National Consumer Helpline for unfair trade practice. @TataNeu @JioMart

[Arjun Maurya @rjunmaurya]

@tata_neu I understand your policy.

But the issue is not refund—it's lack of clear disclosure. This condition was not shown clearly before purchase.

Customers expect partial use of gift cards. Because of this unclear info, I lost ₹147.

Please review this fairly.

[Arjun Maurya @rjunmaurya]

@tata_neu A normal customer expects gift cards to work in parts. Hiding this in fine print is misleading.

Because of this, I lost ₹147.

Request you to take responsibility and refund the unused amount instead of blaming the customer

[Arjun Maurya @rjunmaurya]

@tata_neu This is exactly the problem.

You are saying it's in T&C, but such an important condition (full amount will be lost if not used in one order) was NOT clearly shown before purchase.

[Arjun Maurya @rjunmaurya]

@bigbasket_com EXA-1938914248-20260321

[Arjun Maurya @rjunmaurya]

@bigbasket_com Very disappointed with my order experience. Order was cancelled claiming I didn’t answer the delivery call—no one even called me. Customer care assured delivery, yet it was cancelled. Also lost my ₹100 voucher due to this. Not acceptable. Please resolve this ASAP

[Arjun Maurya @rjunmaurya]

@bigbasket_com Still not working

[Arjun Maurya @rjunmaurya]

@bigbasket_com Not able to DM