Raj

[Raj @rk_dec81]

@EurekaForbes Pathetic customer support...Last 3 days No action has been taken on complaint CM-061223-22211928
I should not purchase AMC

[Raj @rk_dec81]

@Eureka_ForbesIN Unpleasant service experience if you still exist kindly resolve complaint CM-290526-72567372 and better to resolve as per commitment. Complaint is pending since 30th May.

[Raj @rk_dec81]

@MoPNG_eSeva 37500000103883497
Online refill booked on 3rd may, has not been invoiced or delivered yet please check

[Raj @rk_dec81]

May I know what solution has been given...what has done..I asked to migrate my old existing plan running since 19 years to latest Elevate plan.
What's wrong with this if we are paying continuous premium.. Don't you think this is not customer right to upgrade? @irdaindia

[Raj @rk_dec81]

19 years, continuous paying increasing premium in ICICI Lombard but still my existing old plan has not been upgraded to Elevate. Several email follow-up done in last 3 years. But no resolution yet.. May I ask any support from @irdaindia do you still support customers in such?

[ICICI Lombard GIC @ICICILombard]

At the annual State Level Insurance Committee (SLIC) Meeting in Bihar, ICICI Lombard reaffirmed its commitment to expanding insurance awareness and strengthening financial protection across the state.

Senior stakeholders from IRDAI, Finance Department, BRLPS and Marketing participated in the meeting -
• Mr. K. Srinivas, DGM – IRDAI
• Mr. Ameer Hassan, Manager – IRDAI
• Mr. Sarat Yadav, Head – Emerging Markets, ICICI Lombard
• Ms. Sheena Kapoor, Head – Marketing, Corporate Communications & CSR, ICICI Lombard
• Mr. Rajeshwar Prasad Rajjak, Finance Department – Govt. of Bihar
• Mr. Warish Equbal, Representative – BRLPS (JEEVIKA), participated in the meeting.

As the lead insurer for non-life insurance under the State Insurance Plan, ICICI Lombard continues to work closely with the regulator and partners to deepen insurance penetration, bridge protection gaps, and support Bihar’s inclusive growth journey.

By combining outreach, innovation, and community-focused interventions, the company continues to contribute to a more secure, informed, and resilient Bihar.

[Raj @rk_dec81]

No callback and no solution

[Raj @rk_dec81]

@ICICILombard @irdaindia @FinMinIndia Here is truth of the customer support in India from insurance company and regulatory.
No solution from @ICICILombard
No action from @irdaindia
05-25-002325 -closed
04-23-008273 -closed
ONL-NOI-H-020-2526-01195
Pending in insurance ombudsman since September 2025

[ICICI Lombard GIC @ICICILombard]

At the annual State Level Insurance Committee (SLIC) Meeting in Bihar, ICICI Lombard reaffirmed its commitment to expanding insurance awareness and strengthening financial protection across the state.

Senior stakeholders from IRDAI, Finance Department, BRLPS and Marketing participated in the meeting -
• Mr. K. Srinivas, DGM – IRDAI
• Mr. Ameer Hassan, Manager – IRDAI
• Mr. Sarat Yadav, Head – Emerging Markets, ICICI Lombard
• Ms. Sheena Kapoor, Head – Marketing, Corporate Communications & CSR, ICICI Lombard
• Mr. Rajeshwar Prasad Rajjak, Finance Department – Govt. of Bihar
• Mr. Warish Equbal, Representative – BRLPS (JEEVIKA), participated in the meeting.

As the lead insurer for non-life insurance under the State Insurance Plan, ICICI Lombard continues to work closely with the regulator and partners to deepen insurance penetration, bridge protection gaps, and support Bihar’s inclusive growth journey.

By combining outreach, innovation, and community-focused interventions, the company continues to contribute to a more secure, informed, and resilient Bihar.

[Raj @rk_dec81]

@ICICILombard @irdaindia @FinMinIndia Any response on this???

[Raj @rk_dec81]

@ICICILombard @irdaindia @FinMinIndia Here is truth of the customer support in India from insurance company and regulatory.
No solution from @ICICILombard
No action from @irdaindia
05-25-002325 -closed
04-23-008273 -closed
ONL-NOI-H-020-2526-01195
Pending in insurance ombudsman since September 2025

[Raj @rk_dec81]

Still waiting solution

[Raj @rk_dec81]

@ICICILombard 19 years, continuous paying increasing premium in ICICI Lombard but still my existing old plan has not been upgraded to Elevate. Several email follow-up done in last 3 years. But no resolution yet.. May I ask any support from @irdaindia do you still support customers in such?

[Raj @rk_dec81]

@ICICILombard @irdaindia @FinMinIndia No solution, no callback

[Raj @rk_dec81]

@ICICILombard @irdaindia @FinMinIndia Didn't heard back

[Raj @rk_dec81]

@ICICILombard @irdaindia @FinMinIndia Didn't get any callback

[Raj @rk_dec81]

@MoPNG_eSeva Already shared attached screenshot

[Raj @rk_dec81]

@IndianOilcl
I had booked by Refill and paid online on 21st April but still invoice has not been generated why?
I hope there is no gas shortage in india now as per your announcement over the customer care and website
Custcare kept on hold long time says important but disconnect

[Raj @rk_dec81]

@ICICILombard @irdaindia @FinMinIndia Here is truth of the customer support in India from insurance company and regulatory.
No solution from @ICICILombard
No action from @irdaindia
05-25-002325 -closed
04-23-008273 -closed
ONL-NOI-H-020-2526-01195
Pending in insurance ombudsman since September 2025

[Raj @rk_dec81]

@ICICILombard 19 years, continuous paying increasing premium in ICICI Lombard but still my existing old plan has not been upgraded to Elevate. Several email follow-up done in last 3 years. But no resolution yet.. May I ask any support from @irdaindia do you still support customers in such?

[Raj @rk_dec81]

@ICICILombard I need solution only, not needed sympathy

[Raj @rk_dec81]

@MoPNG_eSeva 37500000103896600
37500000103896601

[Raj @rk_dec81]

@MoPNG_eSeva 37500000103896600
37500000103896601