Christian Vatter

User Psychologist, Brand, Experience and Spatial Design expert helping humans to have better experiences with businesses

[Rasa @Rasa_HQ]

Workspace design consultants at @rlevance wrote about their learnings from creating a remote-first workplace concept for the Rasa office in Berlin 🏢 https://t.co/YmPj3APQcV

[Christian Vatter @rlevance]

The pandemic accelerated brought the idea to work from anywhere in the world closer to reality. Here are some learnings after engaging in this experiment on Mexico’s Pacific coast.
https://t.co/rU7jTasRli

[Christian Vatter @rlevance]

Based on discussions with industry leaders we identified 6+1 ways to use CX strategically to deliver on value proposition and differentiate. Read our thoughts in this month's Markenartikel-Magazin.
https://t.co/iki6kYGa2w

[Christian Vatter @rlevance]

Next round of our talk series on human-centered architecture: Space and experience design for hospitality – Anna Sundukova sheds light on how to decode people’s needs for developing new concepts for hotels, gyms, co-working.
https://t.co/8banufdOxi

[Christian Vatter @rlevance]

It’s ready! I’ve been working on a passion project with my good friend Alex Uzunoglu for over a year. On HUMAN SPACES we provide a stage for those who create human-centered architecture. Check out the first talks on public spaces, hospitals and offices https://t.co/1GnPao547J

[Christian Vatter @rlevance]

Wehret den Anfängen!, my British friends

[Christian Vatter @rlevance]

Big Data shows a detailed picture of customers. Yet only Thick Data provides real understanding – WHY and HOW customers act the way they do. Combination of methods is key.
https://t.co/JRfI1AKbJZ

[Christian Vatter @rlevance]

Marketing and Customer Centricity have both the same goal: brand preference. Yet CC goes beyond customer experience, it is the operating system of the whole organizations – and thus a management issue. https://t.co/FSvgi2YjsL

[Greenpeace UK @GreenpeaceUK]

We're blockading @BP_plc's London offices because they're acting as if the #ClimateEmergency isn't happening. Instead, BP is investing billions in new oil and fueling the crisis that will harm billions #BPShutdown

[Christian Vatter @rlevance]

How can hospitals become more patient-centric? Christoph Thetard will speak at our next HUMAN SPACES THINK + DRINK about creating more human-centered HEALTH SPACES.
https://t.co/rmLSrOKZB7
#spaceplanning #humancenteredarchitecture

[Christian Vatter @rlevance]

Startups und amerikanische Digitalunternehmen bedrohen immer öfter alteingesessene Unternehmen. Ihr Schlüssel zum Erfolg ist eine radikalere Ausrichtung auf den Menschen. Lesen Sie hier wie Ihr Unternehmen kundenzentrierter werden kann. Mit @sarahseyr https://t.co/RwdzPaMdhU

[Christian Vatter @rlevance]

@AdobeCare I bought credits for Adobe Stock and need an official invoice – where do I get it? Order nr ADB048271386DE

[Christian Vatter @rlevance]

https://t.co/hDNNUqmjee

[Sarah Seyr, PhD @sarahseyr]

#CustomerCentricity und das Ende der #Treibjagt auf den Kunden. #Beziehungen entwickeln sich über die Zeit in #Phasen. @markenartikler @rlevance

[markenartikel @Markenartikler]

#CustomerExperience: Unternehmen müssen sich neu ausrichten und mehr denn je den Menschen ins Zentrum stellen. Kundenzentrierung ist der Schlüssel zu dauerhaften Beziehungen – mit Wert für beide Seiten. #customercentricity @rlevance @sarahseyr https://t.co/qgPKe6WyXM

[Christian Vatter @rlevance]

Still a few seats left at our next talk at HUMAN SPACES THINK + DRINK: How to create more human-centered and business-supporting WORK SPACES. Thursday, November 22, 7 pm @ Rlevance Studio Berlin. Please RSVP
https://t.co/ZHjdgXAiC9
#spaceplanning #humancenteredarchitecture

[Christian Vatter @rlevance]

Felix Scharf, Business Innovation bei Volkswagen, im #CustomerCentricityNetwork darüber wie man Mitarbeiter zu Kunden macht und damit Prozesse im Unternehmen genauso authentisch gestaltet wie Kundenprozesse im Außenverhältnis
https://t.co/Q4xzVM36iB

[Christian Vatter @rlevance]

A few weeks the first event of our Human Spaces series took place at Rlevance Studio. Tony O'Brien of The People for Places and Spaces from Sydney shared insights about how to create better public spaces for all of us.
https://t.co/bl42zRWkpZ

[Christian Vatter @rlevance]

How customer centric is your organization's culture? Do the bathroom check to find out. https://t.co/PphiFM66Gh