Robert Lunn

Architect at Make, hobbies include snowboarding and cycling with a love of good music and gigs... Views expressed are my own

[Robert Lunn @rlunn85]

@VirginAtlantic Thanks for the reply. What’s the best way to contact you?

[Robert Lunn @rlunn85]

@VirginAtlantic the app is showing ‘standby’ for a flight I am on in November. Does this mean we are on a standby list and may not fly or something different? Thanks

[Tall Buildings Media @TallBuildingsC]

The floor is now open to the audience for the second O&A off the day
#TallBuildingsConference @SOM_Design @MakeArchitects @FaulknerBrowns @HerzogdeMeuron

[Tall Buildings Media @TallBuildingsC]

Our delegates are now hearing from Robert Lunn, Lead Architect at @MakeArchitects presenting a case study on 20-22 Ropemaker Street
#TallBuildingsConference

[Robert Lunn @rlunn85]

@SP_EnergyPeople good afternoon. I received a rebate from a closed account but have now been charged despite the account being closed. I’m unable to speak to anyone via the phone as such can you assist?

[Robert Lunn @rlunn85]

@SP_EnergyPeople I closed my account on 17/03 and still an yet to receive my final bill and any reimbursements. Can you kindly advise what the status of this is please?

[Robert Lunn @rlunn85]

@SP_EnergyPeople @ScottishPower I’ve been trying to call for the last 24hrs but each time the line cuts off. Can I have some assistance please? I closed my account a few weeks ago but still have notifications coming in and am awaiting a rebate

[Robert Lunn @rlunn85]

@RoyalMailStamps a friend received this after I posted it to them for Xmas. Can you explain how the stamp was invalid as all other cards with the same stamps were delivered without issue?
Thanks

[Robert Lunn @rlunn85]

@SP_EnergyPeople It has been 4 days since you advised me via a dam I would be contacted by one of your agents. Could you kindly review my initial request / query and contact me as promised? Thanks

[Robert Lunn @rlunn85]

@ScottishPower via your app I have been placed on a smart meter waiting list multiple times but never been contacted to arrange one to be installed. Can you advise what the status is for getting one so that I can manage expectations?

[Make Architects @MakeArchitects]

20 and 22 Ropemaker reached a major milestone yesterday by officially reaching its full height!

It was great to celebrate the topping out together with Old Park Lane Management, @Core_London, and @SkanskaUKplc.

Read more: https://t.co/ZtHgs0UVNS

[Robert Lunn @rlunn85]

@VirginAtlantic Unfortunately we don’t have sufficient information and updates from the emails we have sent. We have just been told to wait for updates which is not acceptable after 5days, especially when knowing the bag was on a flight over 4days ago. Are you able to review the status for us?

[Robert Lunn @rlunn85]

@VirginAtlantic it has been 5 days since my partners luggage failed to make and flight. It has also been around 4 days since it was discovered and placed on a flight from the UK to our location. However, we have no updates beyond an email saying we are to wait to be contacted…

[Robert Lunn @rlunn85]

@VirginAtlantic Hi @VirginAtlantic did you manage to check the status of my partners bag with the reference number I sent?

[Robert Lunn @rlunn85]

@VirginAtlantic It’s MCOVS27762

[Robert Lunn @rlunn85]

…this isn’t great as you can appreciate it’s far from ideal not having any spare clothes or toiletries and the allocated allowance per day doesn’t cover things as we are unsure of how many days to cater for. Can you review this and advise when the case will be delivered. Thanks

[Robert Lunn @rlunn85]

@VirginAtlantic my partners bag did t make a flight but we were advised it would be on one yesterday. However, since that notification we’ve had no updates and would like to know when it will arrive. Can you assist?

[Robert Lunn @rlunn85]

@VirginAtlantic I’ve just DM’d you with the address

[Robert Lunn @rlunn85]

@VirginAtlantic we flew the VS135 yesterday and had a bag not arrive. We’ve completed the ‘property irregularly form’ and emailed it to an address we were advised of at MCO. Are you able to look up the status as we’ve not yet had any replies advising of the bags location etc.

[Robert Lunn @rlunn85]

@VirginAtlantic We just had the ‘property irregularity form’ which we completed and then a blank form about delayed baggage with the email address circled for us to send a photo of the PIF to

[Robert Lunn @rlunn85]

@VirginAtlantic Can you advise how long it takes after the email is sent as it’s been nearly 12+hrs and no reply