76% of customers expect consistent interactions with their brands. Are you leveraging the right technology to meet customer expectations? Learn how you can transform your #CustomerExperience with #automation. https://t.co/fYbhbzC64F
Something exciting is coming ๐คฉ
Follow us on our social channels this week as we get ready to celebrate our THIRD year as a publicly traded company. #ConcentrixDay#LifeAtConcentrix
Take your business to the next level! ๐
We Design, Build, and Run experiences people love to use. Easy to say. Tough to do. Download our e-book and get ready to reimagine your #CX:
https://t.co/ej4ZrqdHJs
54% of businesses believe good customer care creates loyalty. Learn how to leverage conversational #ai to boost customer loyalty and much more! #IVR#Concentrix https://t.co/O0un9h3HAu
Next-gen IVR with Conversational #AI will TRANSFORM your Brand by:
โReducing wait times for customers
๐ฒ Increasing first-call resolution rates
๐ Improving customer satisfaction
and more. Check out how: https://t.co/3XIcw4vFjn
Cheers to tech wins!๐ฅSo thrilled to share that @Concentrix VisualCX โ Powered by Grypp, was recognized for Best Innovation in Customer Service. Our partnership allows us to bring next-gen visual solutions as we design, build, & run the #FutureOfCX! https://t.co/SbguGALr3w
Where are all the pet lovers at!? ๐ Check out how #Concentrix scaled this leading pet supply retailer's loyalty program to transform their #CX! https://t.co/lH9VFSIJxL
Concentrix digital-first solutions help you deliver more to your patients and members. See whatโs possible and learn how to reimagine the experience. #cloud#Concentrix#Omnichannel https://t.co/rbfiKkcMCa
Did you know 62% of consumers expect companies to adapt based on their actions or behaviors? Learn how Conversational #AI can help you do just that and transform your #CX! https://t.co/fKmD48Ktfo
If you lose your human connection when following #tech trends, it can impact your customers. So how do you evolve #CX so itโs inclusive, empathic & interactive? The answer is solving human problems with human-centered solutions. Learn more: https://t.co/bgqtfA7ITV
Channel leaders... do you know where your channel partner program currently stands? ๐ค
We boiled down 4๏ธโฃ key elements that will help your Brand run a successful channel partner program. Check them out: https://t.co/bs4q1epKew
This simple yet essential promise โ to always put our people first โ is woven throughout the DNA at Concentrix. We're proud to be ranked #22 on this yearโs #WorldsBestWorkplaces list by @GPTW_US & @FortuneMagazine and to be home to 290,000+ diverse staff!
Read how Concentrix helped WoodmenLife to overcome increased call volume and reduce operational costs with our next-gen #IVR for transformational #CX! https://t.co/HsgnBpFFJV
Did you know 62% of consumers expect companies to adapt based on their actions or behaviors? Learn how Conversational #AI can help you do just that and transform your #CX! https://t.co/fKmD48L14W
Is #automation the key piece your Brand is missing to elevate #CX? The #futureofwork is here, and we have just what you need to TRANSFORM your Brand: https://t.co/ojjEVQ975u
Your business needs efficiency. Your customers want human connection. #Concentrix helps you deliver both with conversational #AI https://t.co/ipQzum4gai
Read how Concentrix helped WoodmenLife to overcome increased call volume and reduce operational costs with our next-gen #IVR for transformational #CX! https://t.co/HsgnBpF7Un
Big news! ๐คฉ Weโre thrilled to be named a Leader in Everest Groupโs Customer Experience Management (CXM) in the Americas PEAK Matrixยฎ Assessment 2022. Download the report to see how @Concentrix creates epic #CX with #digital & #tech. https://t.co/PXLdeyhTEX