Mary Ann D'Anna

[Mary Ann D'Anna @rnmdanna]

76% of customers expect consistent interactions with their brands. Are you leveraging the right technology to meet customer expectations? Learn how you can transform your #CustomerExperience with #automation. https://t.co/fYbhbzC64F

[Mary Ann D'Anna @rnmdanna]

Something exciting is coming 🤩
Follow us on our social channels this week as we get ready to celebrate our THIRD year as a publicly traded company. #ConcentrixDay #LifeAtConcentrix

[Mary Ann D'Anna @rnmdanna]

Take your business to the next level! 🙌

We Design, Build, and Run experiences people love to use. Easy to say. Tough to do. Download our e-book and get ready to reimagine your #CX:
https://t.co/ej4ZrqdHJs

[Mary Ann D'Anna @rnmdanna]

54% of businesses believe good customer care creates loyalty. Learn how to leverage conversational #ai to boost customer loyalty and much more! #IVR #Concentrix https://t.co/O0un9h3HAu

[Mary Ann D'Anna @rnmdanna]

Happy #ConcentrixDay! Cheers to our second year as a public company! Celebrations are underway for #ConcentrixDay, at our sites across the globe! 🎉 🙌 #LifeAtConcentrix

[Mary Ann D'Anna @rnmdanna]

Next-gen IVR with Conversational #AI will TRANSFORM your Brand by:

⌚Reducing wait times for customers
📲 Increasing first-call resolution rates
👍 Improving customer satisfaction

and more. Check out how: https://t.co/3XIcw4vFjn

[Mary Ann D'Anna @rnmdanna]

Cheers to tech wins!🥇So thrilled to share that @Concentrix VisualCX – Powered by Grypp, was recognized for Best Innovation in Customer Service. Our partnership allows us to bring next-gen visual solutions as we design, build, & run the #FutureOfCX! https://t.co/SbguGALr3w

[Mary Ann D'Anna @rnmdanna]

Where are all the pet lovers at!? 👀 Check out how #Concentrix scaled this leading pet supply retailer's loyalty program to transform their #CX! https://t.co/lH9VFSIJxL

[Mary Ann D'Anna @rnmdanna]

Concentrix digital-first solutions help you deliver more to your patients and members. See what’s possible and learn how to reimagine the experience. #cloud #Concentrix #Omnichannel https://t.co/rbfiKkcMCa

[Mary Ann D'Anna @rnmdanna]

Did you know 62% of consumers expect companies to adapt based on their actions or behaviors? Learn how Conversational #AI can help you do just that and transform your #CX! https://t.co/fKmD48Ktfo

[Mary Ann D'Anna @rnmdanna]

If you lose your human connection when following #tech trends, it can impact your customers. So how do you evolve #CX so it’s inclusive, empathic & interactive? The answer is solving human problems with human-centered solutions. Learn more: https://t.co/bgqtfA7ITV

[Mary Ann D'Anna @rnmdanna]

Channel leaders... do you know where your channel partner program currently stands? 🤔

We boiled down 4️⃣ key elements that will help your Brand run a successful channel partner program. Check them out: https://t.co/bs4q1epKew

[Mary Ann D'Anna @rnmdanna]

Leverage digital-first technology and improve the customer experience. Get 5 amazing tips today! #CX #Concentrix https://t.co/b598NW3mmG

[Mary Ann D'Anna @rnmdanna]

This simple yet essential promise — to always put our people first — is woven throughout the DNA at Concentrix. We're proud to be ranked #22 on this year’s #WorldsBestWorkplaces list by @GPTW_US & @FortuneMagazine and to be home to 290,000+ diverse staff!

[Mary Ann D'Anna @rnmdanna]

Read how Concentrix helped WoodmenLife to overcome increased call volume and reduce operational costs with our next-gen #IVR for transformational #CX! https://t.co/HsgnBpFFJV

[Mary Ann D'Anna @rnmdanna]

Did you know 62% of consumers expect companies to adapt based on their actions or behaviors? Learn how Conversational #AI can help you do just that and transform your #CX! https://t.co/fKmD48L14W

[Mary Ann D'Anna @rnmdanna]

Is #automation the key piece your Brand is missing to elevate #CX? The #futureofwork is here, and we have just what you need to TRANSFORM your Brand: https://t.co/ojjEVQ975u

[Mary Ann D'Anna @rnmdanna]

Your business needs efficiency. Your customers want human connection. #Concentrix helps you deliver both with conversational #AI https://t.co/ipQzum4gai

[Mary Ann D'Anna @rnmdanna]

Read how Concentrix helped WoodmenLife to overcome increased call volume and reduce operational costs with our next-gen #IVR for transformational #CX! https://t.co/HsgnBpF7Un

[Mary Ann D'Anna @rnmdanna]

Big news! 🤩 We’re thrilled to be named a Leader in Everest Group’s Customer Experience Management (CXM) in the Americas PEAK Matrix® Assessment 2022. Download the report to see how @Concentrix creates epic #CX with #digital & #tech. https://t.co/PXLdeyhTEX