Robin Hyman

Into helping individuals, teams and organisations figure out better ways of working.
#Agile #Lean #DevOps

[Robin Hyman @rob_hyman]

@elonmusk FINALLY! A way to curb my twitter addiction.

I wonder what advertisers think of this.

[Robin Hyman @rob_hyman]

A great way cure people of twitter addiction!

[Elon Musk @elonmusk]

To address extreme levels of data scraping & system manipulation, we’ve applied the following temporary limits:

- Verified accounts are limited to reading 6000 posts/day
- Unverified accounts to 600 posts/day
- New unverified accounts to 300/day

[Robin Hyman @rob_hyman]

@O2 Hey O2 - I went to the store on Monday, got a SIM and did a sim swap in store. I put it in my daughter's old phone but it's still not able to make or receive calls. Are you able to help me with that?

[Robin Hyman @rob_hyman]

@O2 Is there a way to order a new SIM for my daughter who's lost her phone, because I can't find a way to do that on your website and your call-centre is obviously hopelessly under-staffed?
Yours, Frustrated Customer who feels like moving his entire family off your network.

[Robin Hyman @rob_hyman]

@O2 I must've been with you guys nearly 20 years, but now I'm well ready to start looking at other options. You guys need to either sort out your call-centre or digitise more of your services because this current mess must be upsetting an awful lot of your customers.

[Robin Hyman @rob_hyman]

@O2 No they haven't. I told them not to bother because any solution that involves calling your call-centre again after this experience is unacceptable. Will visit a store because that is way quicker than trying to get you on the phone. Wish I'd tried twitter 1st now :(

[Robin Hyman @rob_hyman]

@O2 I'm the account holder, so it's in my name. She's in London with no phone, and I've spent about 3 hours trying to contact your call centre. I've finally got through and just been told I'll need to phone again if you send me a new SIM. I don't have time for that. Shocking!

[Robin Hyman @rob_hyman]

@mariodc Thanks for the follow, Mario! I don't tweet all that much but it's something I've been telling myself I ought to use more.

[Chris Herd @chris_herd]

I've spoken to 2,000+ people about remote work in the last 12 months

A few predictions of what is likely to emerge before 2030

[ a thread ] 💻🏠🌍

[Chris Herd @chris_herd]

Deloitte going remote-first forever is far bigger than people realize

In one swoop they:

- forced McKinsey, Bain, BCG, PWC, KPMG & EY to be remote-first or lose all their best people to Deloitte

- established themselves as the best place for consultants to work

Jedi move 🧠

[Adam Grant @AdamMGrant]

The world is full of leaders with strong opinions and weak values.

What if we strive for the opposite: strong values and weak opinions?

Integrity depends on being consistent in your principles. Progress depends on being flexible in your policies.

[Robin Hyman @rob_hyman]

Spotify's 6,500+ employees will be able to work from wherever they want. They can work from home, the office, a café, or anywhere they wish—or any combination of these.
https://t.co/JZLiE4Iydl #corporaterebels @corp_rebels

[Robin Hyman @rob_hyman]

@TotherAlistair We enjoyed Bridgerton.

But not if a couple of boxing scenes, a few punches and a duel break the no violence rule though.

[Robin Hyman @rob_hyman]

@swardley I rarely comment, but thanks for your posts. I always enjoy them.

[Robin Hyman @rob_hyman]

Wisdom from Mr Wardley.

[Simon Wardley @swardley]

X : Are you in favour of capitalism?
Me : That's like asking me whether I'm in favour of Agile? Capitalism is a tool which has an appropriate context. So yes, I'm in favour in its appropriate context. The dogma of using a tool as a "one size fits all" is extremism.

[Robin Hyman @rob_hyman]

Going places!

[Helen Meek @Helen_J_Meek]

I was part of the #Agile Reflect Festival taking a look at the #AgileManifesto 20 years on. You can find me here chatting with @arievanbennekum @virtual_agile @rob_hyman on the subject. https://t.co/GeiKYaDykt

[ᗪᗩᐯᕮ SᑎOᗯᗪᕮᑎ 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 @snowded]

The single most fundamental error of the last three decades is to try and design an idealised future state rather than working the evolutionary potential of the here and now, the adjacent possibles - it is impossible to gain consensus in the former, easier in the latter

[Robin Hyman @rob_hyman]

Really informative thread on remote working trends.

[Chris Herd @chris_herd]

I've spoken to 2,000+ companies over the last 12 months about their plans for remote work going forward

Here are a few things I've learned

[ a thread ] 💻🏠🌍