robbinbajaj

[mayank jain @mayank451]

@Sony @sony_india
It’s been 15 days of follow-ups, and all I get is “We’re working on it.” What exactly is being worked on? Where is the ETA? Stop making false promises and fooling customers! My 3-year-old Bravia has a screen line issue. Resolve it with a FREE repair NOW!

[robbinbajaj @robbinbajaj]

Example: Airtel Black bill = ₹1,786

* Advertised 25% cashback: ₹446.50

* If your 1% cashback this month is only ₹50, Airtel cashback is capped at ₹100.

You expected ₹446.50, but received only ₹100.

[robbinbajaj @robbinbajaj]

The #Airtel Thanks app boldly advertises **25% cashback on Airtel bills via #Axis credit card, but hides the key condition: cashback is capped at 2× the 1% cashback earned from other spends.That's not a true 25% cashback for many users.
#jagograhakjago

[robbinbajaj @robbinbajaj]

#gonoise Extremly frustrating! My NoiseFit Evolve 2 firmware update failed, and now the watch won’t pair with the app. Reinstalled the app still no solution. Customer care is of no help and keeps connecting me to AI instead of providing actual support.Please resolve this urgently

[robbinbajaj @robbinbajaj]

@XpressBees_IN How many days more my package will be picked up AwB No. 21161659480

#pathetic

[robbinbajaj @robbinbajaj]

@firstcryindia It's been more than 15 days now and the order is still not picked up

#FirstCry #FirstCryCare #CustomerService #ConsumerRights #RefundDelay #PickupDelay #OnlineShopping #IndiaConsumer #ConsumerComplaint #Ecommerce

[robbinbajaj @robbinbajaj]

@firstcryindia It's been more than 15 days now and the order is still not picked up

#FirstCry #FirstCryCare #CustomerService #ConsumerRights #RefundDelay #PickupDelay #OnlineShopping #IndiaConsumer #ConsumerComplaint #Ecommerce

[robbinbajaj @robbinbajaj]

Pickup approved on 30 May, still not done (8 June). Ticket raised—no resolution, no refund. Is this the level of service for Club members, @FirstCryIndia?

#FirstCry #RefundDelay #PickupDelay #CustomerService #ConsumerRights #NCH

[Santosh Kumar V @santoshvadlaman]

@firstcryindia as a club member literelly crying becuse of your return pick up servise. More than a month everyday rising consern but not picked up my product. Even delivery also not happening as described.
#TV9Telugu #ConsumerProtection

[Priyadarshi @CoolPriv]

Very disappointed with @FirstCryIndia.

Incident #145485301 has been unresolved for over 1 month.

A courier person picked up my return product on 3rd May from my doorstep. Later, FirstCry informed me that their assigned courier partner never collected the product. 1/n

[Devyani Chauhan @ChauhanDevyani7]

सोचिए... आपने बच्चों के लिए ₹2130 की एक ट्राइसाइकिल ऑर्डर की...

पैसे भी दे दिए.. लेकिन कंपनी ने ऑर्डर कैंसल कर दिया और आपका पैसा भी रोक लिया..ऊपर से आपको फ्रॉड बोल दिया...

कर्नूल के शेख अल्ताफ के साथ कुछ ऐसा ही हुआ

1 दिसंबर 2024 को अल्ताफ ने FirstCry से बच्चों की एक ट्राइसाइकिल ऑर्डर की और ₹2130 पे किए...

अगले ही दिन FirstCry ने ऑर्डर बिना कोई क्लियर कारण बताए रद्द कर दिया

पैसे भी वापस नहीं किए गए

जब अल्ताफ ने कस्टमर केयर से संपर्क किया तो उन्हें बताया गया कि ये रकम 2023 के एक पुराने ऑर्डर से जुड़े विवाद के कारण रोक ली गई है

FirstCry का आरोप था कि उन्होंने पहले गलत प्रोडक्ट लौटाकर रिफंड लिया था...

अल्ताफ ने इस आरोप को गलत बताया और कहा कि उस समय कंपनी ने खुद रिटर्न वेरिफाई करके रिफंड मंजूर किया था

सुनवाई के दौरान पता चला कि FirstCry ने अपने सिस्टम में अल्ताफ को फ्रॉड यूज़र के रूप में टैग कर रखा था

और ऑर्डर को fraud user order cancel के रूप में दर्ज किया था...जबकि न तो कोई जांच हुई थी और न ही अल्ताफ को अपना पक्ष रखने का मौका दिया गया था...

आयोग ने कहा कि...

कंपनी ने विरोधाभासी दलीलें दीं

पहले पुराने ऑर्डर का रिफंड मंजूर किया गया था... फिर उसी मामले को आधार बनाकर नए ऑर्डर का पैसा रोकना गलत है

किसी ग्राहक को बिना जांच के फ्रॉड कहना उसकी प्रतिष्ठा को नुकसान पहुंचाता है

आयोग ने FirstCry को आदेश दिया कि...

₹2130 की रकम 9% ब्याज सहित लौटाए

मानसिक पीड़ा के लिए ₹50,000 मुआवज़ा दे

₹5,000 मुकदमे का खर्च भी दे

कई बार कंपनियां मान लेती हैं कि ग्राहक कुछ नहीं कर पाएगा... लेकिन ये मामला याद दिलाता है कि उपभोक्ता अधिकार सिर्फ किताबों में नहीं हैं.. उन्हें लागू भी कराया जा सकता है

[Engineer Banker @t2chitransh]

@firstcryindia
Order No: 41192113AIZ89CFFB3
I recieved one item on 4th June perfectly correct.
On 7th jun I recieved 3rd item
But I didn't receive Pamper diaper but in app it is showing delivered.
No customer support. Don't order from first cry.

[Deepak Prusty @Prusty_Deepak]

@firstcryindia
@nch1915
@jagograhakjago
Ordered it on 3 jun promised date of delivery was 4th June.

But everyday it is showing a new day as you know it is an essential product it must deliver ASAP.

If you can't deliver let me know

[Nancy bhavsar @NancyBhavsar]

1/3 Mr. Vidit from escalation department just called to let me know that they are unable to provide TAT time since they have been waiting for a technician report for past 3days. The technician asserts that the report has already been sent to FirstCry.

[Nancy bhavsar @NancyBhavsar]

@firstcryindia As informed pick up should be done on 9th june but today no one is come for pickup and they give the false reason that they visit us. worst service ever never buy from this app.@firstcryindia

[robbinbajaj @robbinbajaj]

#help @jagograhakjago @consumr_rights

#firstcry #jagograhakjago #consumer_rights

[robbinbajaj @robbinbajaj]

Pickup approved on 30 May, still not done (8 June). Ticket raised—no resolution, no refund. Is this the level of service for Club members, @FirstCryIndia?

#FirstCry #RefundDelay #PickupDelay #CustomerService #ConsumerRights #NCH

[robbinbajaj @robbinbajaj]

Pickup approved on 30 May, still not done (8 June). Ticket raised—no resolution, no refund. Is this the level of service for Club members, @FirstCryIndia?

#FirstCry #RefundDelay #PickupDelay #CustomerService #ConsumerRights #NCH

[robbinbajaj @robbinbajaj]

@jagograhakjago @consumr_rights
#amazonprimeday2025

https://t.co/Vi3I78HY9g

[robbinbajaj @robbinbajaj]

Airtel Black: No option to change billing date? System know or god knows #AirtelBlack #BillingIssues

@airtelindia

[robbinbajaj @robbinbajaj]

#NammaBESCOM #poweroutage #Bangalore #BangaloreRains #panathur

[Navneet kumar @navneetkr999]

@NammaBESCOM No power in panathur area for past 3 hours.

[shubhalaxmi nayak @shubhalaxmin]

No power in our area from 4 5 hours , balagere road , panathur main road.
We are trying to complain but number not reachable. @NammaBESCOM @BescomHelpline

[Truth of life @PathVedanta]

@NammaBESCOM No current in Panathur area for last two hours. This is the second time it has happened in last 7 days.