Robert Jackson 🏴󠁧󠁢󠁳󠁣󠁴󠁿

Technology Specialist, Rugby follower, Traveller.

[Robert Jackson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @robertcjackson]

@Bob_Pelshaw Hey Bob,did you get this resolved? Working with team again that started DocuSign originally. We have kept it simple easy to migrate and nowhere near those huge fees. Check out https://t.co/795vZoGORV

[Robert Jackson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @robertcjackson]

@dzwinters If you are still having issues check out https://t.co/xTKlQchLfs built by the original team that started DocuSign. Keeping it simple built for today and extremely cosy effective

[Robert Jackson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @robertcjackson]

@FornashM Did you get this resolved. Have a few options that might help. https://t.co/xTKlQchLfs built by the team that built original DocuSign but have made it easy to migrate and check out the prices.

[Robert Jackson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @robertcjackson]

@I_am_Mutated Another option is to check out https://t.co/xTKlQchLfs simple as it should be and cost effective

[Robert Jackson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @robertcjackson]

Warning for @AerLingus passengers on EI109 (JFK) & EI139 (Boston). The airline is systematically charging a €10 'Pre-Clearance Fee' on these flights despite admitting the facility is CLOSED. A nice little windfall for them, a rip-off for us. @CCPCIreland @conor_pope

[Robert Jackson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @robertcjackson]

Come on @AerLingus still including a charge for a service that is not available on that flight! @DublinAirport I hope they are paying you for the pre-clearance even when its closed.

[Robert Jackson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @robertcjackson]

@DublinAirport if an airline does not use pre clearance do they still pay. EI109 to JFK is too late but @AerLingus still charge for this.

[Robert Jackson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @robertcjackson]

@AerLingus And still silence email 3 weeks ago 4 attempts on chatbot really poor service hopefully not a reflection on the upcoming flight

[Robert Jackson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @robertcjackson]

@AerLingus 3 weeks and multiple chats just to get hold of the fare breakdown on booking is ridiculous

[Robert Jackson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @robertcjackson]

@AerLingus It is amazing the amount of spam responses and that includes the direct EI bot who still is beyond useless probably stuck under a @DublinAirport cap!

[Robert Jackson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @robertcjackson]

@AerLingus I have been trying for 2 days now and still your bot is useless

[Robert Jackson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @robertcjackson]

@AerLingus @k_steenburg Yeh Good luck with that been trying to use the chat option/dm for last 2 days and nothing. Really need to up your game here EI extremely poor almost beyond poor .

[Robert Jackson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @robertcjackson]

@manager1586 of course let me scam you first though.

[Robert Jackson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @robertcjackson]

@AerLingus trying to get a fare breakdown sent email got case number on 10th March surely cannot take this long to send the fare breakdown.

[Robert Jackson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @robertcjackson]

@AmazonHelp still waiting for over a week now to get Amy kind of updates. Even the help here is useless asked for a proper contact details and just ignored

[Robert Jackson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @robertcjackson]

@AmazonHelp Please can you provide any updates still no response from the emails I have sent despite the email saying I would get a response in 6 hours , surely that was meant to be days I guess. Still awaiting escalation email for 2 days now

[Robert Jackson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @robertcjackson]

@AmazonHelp simply stupid. Customer for many years many orders purchasing similar items used delivery drop off before but you decide to cancel order and demand I provide my identity and now the order is more expensive and will not arrive in time.

[Robert Jackson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @robertcjackson]

@AmazonHelp And still radio silence from the questions!

[Robert Jackson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @robertcjackson]

@AmazonHelp Again highlighting how unhelpful to a simple request. The ask was for a contact email address for escalating issues that you, chat and email support have failed to help. At no point has there been any privacy or security questions

[Robert Jackson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @robertcjackson]

@AmazonHelp As I said I would like to request a contact email for someone in Italy as over the years have had multiple issues with Amazon and not once has anything really been dealt with and recently these issues of cancelling orders increasing price feels like a scam and just ignored

[Robert Jackson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @robertcjackson]

@AmazonHelp I am highlight the fact that there has not been any help chat twice closed chat with no assistance,2 tweets to get you engaged and no response to email and even you have ignored my request for a contact in Italy in DM so you don't have to expose it