@tombola No they couldn't help all they said is that the notification was sent out by mistake and was only for new customers. But the notification didn't say anything about that. A company of your size should honour what you promised or give a refund..
@tombola@tombola what a great scam you guys had going this evening. Send out notifications that if you put £10 on you will receive a bonus £20, guess what I didn't receive it... and then to be told sorry for new players only and to read terms and conditions. There was none!!