@Jilleysue@SouthwestAir@SpiritAirlines Way to treat people. Love how they left you on a plane for 2 hours with no heat because they couldn’t find a flight attendant. Amateurs
I have an idea @SouthwestAir how about an app like @Delta where people can track bags instead of employees screaming in a line of people waiting over 4 hours on Christmas. Is that “policy” taught in employee orientation? Since they like to say “its policy” over and over.
A gentleman at C14 in Baltimore @SouthwestAir just looked at a lady crying who can be presumed to have cancer and said “the plane left mam, I’m not gona tell you why or when but it left.” And looked away. Zero empathy. Zero care. She broke down. HORRIBLE!!
@SouthwestAir I love how your phone system works too. I call in to customer service and just get hung up on each and every time. Not surprising considering. You can’t even staff a plane correctly which led to my fiancé getting stuck. You guys are trash
@SouthwestAir I will make sure to spread the word that nobody should fly using you guys. My fiancé is now stranded on Christmas without her bags because you guys didn’t have a flight attendant. Such bs. Merry Christmas
@SouthwestAir really disappointed in how you guys are handling holiday travel. My fiancé has been sitting on the runway for hours waiting for a 4th flight attendant so there plane can take off. Is this amateur hour? She might get stuck at the airport stranded. Never again