The problem? A faulty router!! And I'm left to try to figure out the issue on my own because there is no one at Comcast who wants to put the customer first. I do not recommend Comcast AT ALL! Worst customer service, tech support ever!
@comcastcares I don't know why we continue to give Comcast chance after chance after chance. This is the second time a technician was scheduled to come to our house to fix an issue and they conveniently cannot find the scheduled appointment. Have no record of it? Give me a break
Not to mention that not only did the technician not arrive, nor can they find the appointment the issue is still unfixed! And that's with spending two hours on the phone with Comcast Tech Support who would tell me it was fixed and try to make me think it was, however, it wasn't.
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