@virginmedia do you seriously charge customers a cancellation fee when you canโt provide your service in their new property???
Iโm sorry but how is that my problem?
#daylightrobbery
@virginmedia Great customer service well done. ๐
No one reads T&Cโs, no one had time to read the deliberately extensive text thatโs designed to mislead customers.
@virginmedia An early disconnection fee would be acceptable if I were leaving out of choice but how can I continue my contract if you donโt continue your service?