Rob

[AF Post @AFpost]

A report from the Fed found that illegal immigration alone accounted for increases in home prices of 30% and in rental prices of 20%.

The real impact is likely much higher when factoring in authorized immigrants who were given generous financing.

Follow: @AFpost

[Rob @robperino]

Day 12 of @British_Airways insists they will keep $200 of a $280 fare refund for a flight itinerary that THEY CHANGED. @CitizensAdvice, please would you advise here?

[Rob @robperino]

Day 3 of @British_Airways refusing to refund 138 pounds ($180) of a 200 pound fare after THEY CHANGED A FLIGHT TIME that no longer works for my tight travel schedule. This is STEALING a lot of money from regular people.

[Rob @robperino]

@British_Airways insists they will charge me 138 British pounds (about $180) if I cancel my ticket for a flight that they changed the departure time on.

[Rob @robperino]

@British_Airways Thank you for your DM.

I understand your policy regarding schedule changes of less than 120 minutes. However, this situation is not simply about inconvenience. It directly affects my ability to travel safely and reliably given my medical condition and tightly coordinated itinerary.

I am a Type 1 diabetic traveling on a multi-leg route through Inverness to a remote airport, where timing is critical. The 15-minute schedule change may appear minor in isolation, but in the context of my travel logistics and health management, it is not insignificant. Small disruptions can have outsized consequences when managing insulin timing, food intake, and ground transport connections in less accessible areas.

Additionally, I was concerned by the tone of the customer service interaction, which characterized the change as “just 15 minutes.” That framing dismisses the real-world impact such a change can have on passengers with medical needs and complex itineraries.

Given these factors, I am requesting that you make an exception and issue a full refund. This request is based not only on the schedule change itself, but on the material impact it has on my ability to complete the journey safely and as planned.

[Rob @robperino]

@British_Airways Thank you for your DM.

I understand your policy regarding schedule changes of less than 120 minutes. However, this situation is not simply about inconvenience. It directly affects my ability to travel safely and reliably given my medical condition and tightly coordinated itinerary.

I am a Type 1 diabetic traveling on a multi-leg route through Inverness to a remote airport, where timing is critical. The 15-minute schedule change may appear minor in isolation, but in the context of my travel logistics and health management, it is not insignificant. Small disruptions can have outsized consequences when managing insulin timing, food intake, and ground transport connections in less accessible areas.

Additionally, I was concerned by the tone of the customer service interaction, which characterized the change as “just 15 minutes.” That framing dismisses the real-world impact such a change can have on passengers with medical needs and complex itineraries.

Given these factors, I am requesting that you make an exception and issue a full refund. This request is based not only on the schedule change itself, but on the material impact it has on my ability to complete the journey safely and as planned.

If a full refund cannot be approved at this level, I ask that this matter be escalated for further review.

I appreciate your consideration and look forward to your response.

[Rob @robperino]

Thank you for your DM.

I understand your policy regarding schedule changes of less than 120 minutes. However, this situation is not simply about inconvenience. It directly affects my ability to travel safely and reliably given my medical condition and tightly coordinated itinerary.

I am a Type 1 diabetic traveling on a multi-leg route through Inverness to a remote airport, where timing is critical. The 15-minute schedule change may appear minor in isolation, but in the context of my travel logistics and health management, it is not insignificant. Small disruptions can have outsized consequences when managing insulin timing, food intake, and ground transport connections in less accessible areas.

Additionally, I was concerned by the tone of the customer service interaction, which characterized the change as “just 15 minutes.” That framing dismisses the real-world impact such a change can have on passengers with medical needs and complex itineraries.

Given these factors, I am requesting that you make an exception and issue a full refund. This request is based not only on the schedule change itself, but on the material impact it has on my ability to complete the journey safely and as planned.

If a full refund cannot be approved at this level, I ask that this matter be escalated for further review.

I appreciate your consideration and look forward to your response.

[Rob @robperino]

@British_Airways If I DM Cody, will @BritishAirways issue the full refund?

[Rob @robperino]

@British_Airways I responded to the DM, but I have not heard back

[Rob @robperino]

@British_Airways I did remove all reference numbers.

[Rob @robperino]

@British_Airways I tried the DM and it is a chatbot. You have enough information to help me now.

[Rob @robperino]

@Yaheetech2 I purchased this chair as part of a set in late 2025. It’s past the return window but should have lasted. No one from your company has responded to my request for replacement via the Amazon order. This chair is advertised as “solid wood,” but it broke too easily.

[Rob @robperino]

@AmazonHelp @Yaheetech2 @amazon Thanks for the prompt response via DM suggesting that I contact the company for warranty information, but that response wasn't helpful. I tried contacting @Yaheetech2 and have not heard back from them.

[Rob @robperino]

@Yaheetech2 Purchased recently and a leg broke just from sitting on it (not overweight). I requested new chair from Yaheetech through @amazon and have not heard back.

[Rob @robperino]

@MikeSington Has the message gotten through yet that you judged and commented without knowing what you were talking about? If you have integrity you would apologize to Trump and Hegseth.

[Rob @robperino]

@LGUSSupport I’m happy to share @rxoinc did an excellent job hauling away and delivering two appliances to my nome. RXO manager Thomas W. planned the visit with me personally, communicated as needed, and sent a prepared & professional team. Thanks RXO, a little communication went a long way.

[Rob @robperino]

@rxoinc @LGUS @LGUSSupport @rxo Thank you for calling. Once I place a new order I’ll give you the info you need to plan manpower and equipment for a haul away and delivery, since @LGUSSupport didn’t provide you that crucial info last time. I’m optimistic we can finally get our needed new fridge. Thanks again.

[Rob @robperino]

@LGUS, you made it too hard to buy new kitchen appliances directly from you because you you have no control over your incompetent delivery company, @rxoinc, and have not fixed the problems.

[Rob @robperino]

@rxoinc @LGUS @LGUSSupport @rxo I’m willing to try again purchasing a new fridge with haul-away if someone adequately prepares the delivery team with materials, equipment and awareness of the house layout (garage, stairs, kitchen on second floor). I’ll call you back this afternoon.

[Rob @robperino]

@rxoinc @LGUS Hello. Order #1111169020 was canceled because @LGUSSupport and the local @RXO manager did not equip his team, and then he called to blame me for “not requesting three men.” Two men came and had no equipment to fulfill haul away and delivery. Weekend wasted and @LGUS shrugs.

[Rob @robperino]

@LGUSSupport told me they cannot assure proper delivery and appliance installations for customers in #DC and #NorthernVirginia / #NoVa due to a contract with a company that also doesn’t care about customers. @BBBureau I have filed a complaint.