1/ Unsurprisingly, a number of newspapers have gleefully repeated a "shocking" story from the Sunday Telegraph. And why wouldn't they? But of course, the headline doesn't actually tell the story. At is misses a really important point
48hrs without gas @cadentgashelp for a household with a pregnant wife & young child. Little communication about when engineer arriving. Told it would be yesterday, nobody turned up. I can’t keep waiting in. Awaiting call back from this morning. Please sort it asap.
I appreciate pipe upgrade is a difficult task but neighbours supply’s have been restored. I took a day off work for these works as advised needed to be in all day - they weren’t done that day. Getting frustrated.