Rob Rowlands Research

On here: Things to help you find better, more effective answers. Elsewhere: Skills, support and confidence. See website for further details.

[Rob Rowlands Research @robrowres]

Elections and data go hand in hand. But what is the data really saying?

Handy data tips coming your way that won't expire on 5th July.

Don't be fooled, be informed.

[Rob Rowlands Research @robrowres]

@thehundred love the way your website lets me filter matches but then ends up selling me tickets for a totally different game...and then won't let me request a refund. Awful customer service! Won't be buying again.

[Rob Rowlands Research @robrowres]

I increasingly feel uneasy having a profile on this social network in particular. For all the productivity, interaction and occasional frivolity there it is enabling as nasty undercurrent. So for business stuff follow me on LinkedIn instead https://t.co/2Wm46OAAt2

[Rob Rowlands Research @robrowres]

Is there a way to build the new homes we need and keep the existing community inside?

Investing in the skills to engage effectively offers hope at a time of fewer resources.

⁦@andrewjohnmills⁩ explains here.

https://t.co/rcTDaLLvID

[Rob Rowlands Research @robrowres]

Not seen a double disc in a Paris time trial for a while

[Domestique @Domestique___]

According to @belcyclingmedia, 🇧🇪 Wout van Aert will officially use the front disk wheel for upcoming ITT later this afternoon! 🚀

#PARIS2024 #CyclingRoad

[Rob Rowlands Research @robrowres]

Fantastic to finally see someone with real experience and a grasp of evidence in a political role that could make a huge difference.

[Peter Stefanovic @PeterStefanovi2]

WOW! Everyone should listen to this superb maiden speech from newly appointed Prisons, Parole & Probation Minister @JamesTCobbler in the House of Lords today

What an absolutely inspired appointment this is👏👏👏

[Rob Rowlands Research @robrowres]

@parcelforce As I just said 🤦🤷‍♂️

[Rob Rowlands Research @robrowres]

Great information from @parcelforce: didn’t leave parcel in designated safe space, put a card through door to say it is at local post office, didn’t bother to deliver it to the local post office.

Not difficult to see where poor performance begins.

[Rob Rowlands Research @robrowres]

With all due respect to Danny, the percentage of the vote may not have matched the predictions but the seat shares were pretty close - which under FPTP is all that mattered. A far cry from 1992.

[Duncan Robinson @duncanrobinson]

Pollsters were so wrong they need a rethink - orrrrrrr there was a boatload of tactical voting in the final week https://t.co/szU2SvcMs6

[Rob Rowlands Research @robrowres]

@parcelforce Well, if it is requested by the sender surely that means that the parcel doesn't need to be signed for and therefore could have been left in the safe place?

Seems we're going round in circles looking to pass the buck. I can see why others continue to complain.

[Rob Rowlands Research @robrowres]

@parcelforce In response to your comment: when notification of delivery was received there was an option to specify a safe place. If this is not available the onus should be on you not to enable one to be specified.

Feedback like this should be gold to a company like Parcelforce.

[Rob Rowlands Research @robrowres]

@parcelforce Please read the rest of my response.

[Rob Rowlands Research @robrowres]

@parcelforce In addition: don’t allow a safe place to be specified if it cannot be used. It raises customer expectations to a level you clearly cannot meet. Adjust your systems to meet it accordingly.

[Rob Rowlands Research @robrowres]

@parcelforce Well, a second parcel should have arrived today and despite again specifying a safe place your driver has ignored it.

Judging by the stream of comments on here stating very similar issues it shouldn’t be difficult for you to pin point where the problems are in your service.

[Rob Rowlands Research @robrowres]

Example of a meaningless statistic.

This is like aggregating the scores of your favourite football team against their biggest rival but cutting off where the score is most favourable.

Different races, different courses, different times. Context is critical.

[Rob Rowlands Research @robrowres]

@parcelforce There is no tracking number just a very sparsely completed card, further compounding the problem here. Not the best!

[Jeff Overs @JeffOvers]

More of this morning’s full moon setting behind the Blue Mosque in Istanbul. Pacing along Bosporus shoreline at 4.45 am with a 600 mm lens

[Rob Rowlands Research @robrowres]

@NBC789 It made me chuckle! 😁

[Rob Rowlands Research @robrowres]

For a moment I thought they meant the election 3 weeks ago.

A lesson in being clear about what you are referring to when communicating data.

[Noa Cohen @NBC789]

4x as many Conservative voters have died since the last election than Labour - and we're not replacing them with a new generation of Tories. The party desperately needs a strategy to bring younger voters in or the prognosis will be terminal.

[Rob Rowlands Research @robrowres]

Really pleased to announce a collaboration with @thatandywright and @andrewjohnmills. Follow us on LinkedIn and say hello.

https://t.co/8Fv0ch4RMt

[Rob Rowlands Research @robrowres]

Love the numbering sequence of the riders in this shot. #TDF2024