Rob Sherrell

Customer strategist, growth conspirator, marketer. Transformation Lead @northhighland.

[Rob Sherrell @robsherrell]

Are you ready to design an operating model and workforce that can flex and thrive within a variety of futures? Look no further than #Transformation Thinking, or the integration of design, systems, and scenario thinking. Read more in our new perspective. https://t.co/UB6mmb72Bg

[Super 70s Sports @Super70sSports]

Flytrap and Fever. 'Nuff said.

[Rob Sherrell @robsherrell]

We’ve got news! North Highland has acquired @Decooda. With this AI-powered data platform, North Highland will provide valuable data insights delivered in real-time, revealing what matters most to customers and employees. https://t.co/GqKBg9zIvm

[Rob Sherrell @robsherrell]

Been handed down a vision set by others and now it’s on you to achieve it? First things first, move away from deliverables as the outcome and toward value instead. #transformation https://t.co/Cj2rk5PJkB

[Rob Sherrell @robsherrell]

We all know customer experience is key but here are 50 stats that will remove any doubt about its value to your business. https://t.co/iWurvgO8nF

[Rob Sherrell @robsherrell]

The possibilities for breakthrough performance, achievement, and value are endless when you harness the power of #transformation in action. Learn more in our latest white paper. https://t.co/pSDEFc49LE

[Rob Sherrell @robsherrell]

North Highland is officially one of Consulting Magazine's 'Best Firms to Work For'! Read all about it: https://t.co/2E7GK7nbFs

[Rob Sherrell @robsherrell]

Transportation’s cashless future isn’t attainable with back-office technology alone. Instead, industry leaders will need to look to their operating model. Find out why (and what to do about it) in our blog. https://t.co/ZdOpr1121d

[Rob Sherrell @robsherrell]

78% of businesses call 'digital capabilities' a high or very high strategic priority in 2021’. https://t.co/Wg79HoDOKM

[Rob Sherrell @robsherrell]

Join North Highland this Thursday, December 10th as we hear from a panel of experts on the importance of #culture when it comes to continuous #transformation and they share stories on how their own companies are adjusting. Register at: https://t.co/wb1NJYl7Fu

[Rob Sherrell @robsherrell]

Tips on Day 1 wins for New Joiners #EX https://t.co/9YlGuhyq4G

[Rob Sherrell @robsherrell]

To all the customers out there, happy CX day. We celebrate you, our clients and our customer's customers who give us the opportunity to work together. #CXDay https://t.co/hXebhTusSh

[Rob Sherrell @robsherrell]

Our latest white paper dives into the three key success factors for organizations that want to transform their operating model into one that maximizes value for users. #customertransformation https://t.co/XCoB02m2ZN

[Rob Sherrell @robsherrell]

Learn more about to design a better, post-crisis world with a story of collaboration from Telefónica and North Highland. #design https://t.co/9F84x3S0Pm

[Rob Sherrell @robsherrell]

The rapid integration of business strategy, design and systems thinking to adapt to changing social, cultural, and business dynamics.....#design #systemsthinking https://t.co/GGMACSh3h2

[Rob Sherrell @robsherrell]

In the foreseeable future, organizations must design for #employeeexperiences that didn’t exist in the pre-pandemic world. #EX https://t.co/fA4cfHakWd

[Rob Sherrell @robsherrell]

In practical steps, how can businesses apply design thinking principles to overcome transformation’s biggest obstacles? https://t.co/FWt7xZoipZ

[Rob Sherrell @robsherrell]

Use 7 key value levers to define value and drive your decisions. https://t.co/QqOaEvwUA5

[Rob Sherrell @robsherrell]

Check out how you can confidently evolve as you navigate the horizons of crisis response and recovery. https://t.co/SyI717njKj

[Rob Sherrell @robsherrell]

Change Economics can help you incrementally adjust your emphasis on different value drivers to maximize outcomes through and beyond crisis recovery. https://t.co/JSO5qRgqb1