@Fly_Norwegian now been told by your colleagues that no one is able to add a cabin bag to my booking and that I will have to check any extra bags into the hold at the airport at a higher cost to myself - shocking 🤯 @Ryanair allowed me to add an extra bag absolutely no problem
@Fly_Norwegian@eDreams have spoken to agents from both your companies. I want to add a 10kg cabin bag to a flight - Norwegian say it has to done by the Agent, eDreams say they can only add a checked 23kg bag and can't add cabin bag - how do I resolve this? Have already sent DMs
@_Railcards hi, the download code for my railcard is being accepted but the railcard isn't showing on the app - can see from Twitter others are impacted-will I still be okay to travel if I show my account with active railcard purchased?
@VeryHelpers hi, my boyfriend ordered something on your website but it crashed so the order didn't complete but the payment was still taken, there is no option to direct message you on your profile - can you advise? Thanks
@Hermesparcels Hi, delivery driver arrived around 15 mins ago and I spoke to him and buzzed him into my building telling him the floor number but parcel never arrived and tracking now saying I wasn't here or there was no safe place? Tracking no: 5714872647665260
For those so inclined, there's a lad called Alex Johnson who has a Spotify playlist called "CHRISTMAS UK HITS NO SHITE" and I can confirm Alex is no liar (with the exception of Cliff Richard)
@united absolutely shocking customer service and blatant lies from United today, flight delayed 4 hours due to weather (understandable and absolutely nobody at fault) however entire flight then boarded, told there was a technical fault with a fire safety system in the hold (1/3)
@united Thanks for your response - UA36. Full flight of passengers to rebook and no information on whether this flight is going to be rescheduled so no idea whether to book on next flight (Saturday night) or wait it out - can you advise? Customer service staff have no info