Robyn Marshall

[Robyn Marshall @RobynMayM]

@NightAuditNonse Our staff all banded together and said we’d quit if that was the case (there are only 4 of us left running the place)

[Robyn Marshall @RobynMayM]

@NightAuditNonse Had a gem of a man scream at all front desk staff about this bro a conspiracy and we need to open our pool etc. For him right now. Lol on the do not rent list for the future

[Robyn Marshall @RobynMayM]

@crapguestsdo Depends how we feel and if we’re given a weeks notice 😊

[Robyn Marshall @RobynMayM]

When a crazy *Top Tier Level* Guest accuses a housekeeper of stealing a phone charger, when I know her very well and she def. did not do it, WELL.....yes you are now DNR. Happy to never see you again :) #hotelrants #frontdeskprobs

[Robyn Marshall @RobynMayM]

@NightAuditNonse This just happened to me! Caught her hiding behind shelving going through the shampoos and arm FULL of towels. Lords name was taken in vain!!

[Robyn Marshall @RobynMayM]

@NightAuditNonse It’s funny due to the fact most hotel policies are on the website AND on the page just before they give their info to book. No one reads anymore!

[Robyn Marshall @RobynMayM]

@NightAuditNonse They think we’re robots! Oh and that there are constantly a million workers on the desk and they should be helped immediately.

[Robyn Marshall @RobynMayM]

@NightAuditNonse Had a lady walk into our glass door. Well right beside it. She had her head down. Texting. Husband threw a fit and sued. We won. Our claims rep was even laughing at how pathetic they were.