RocketU

✌️🍚!
Just a Mainframe engineer!
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[RocketU @rocketUOfficial]

Which path to tweets

[RocketU @rocketUOfficial]

Do you remember when you joined X? I do! #MyXAnniversary

[RocketU @rocketUOfficial]

@ACKOSupport Hi Ruhi/@ACKOSupport / @ACKOIndia / @duavarun,

Is there any sensible person who can actually support for clients?
1. Payment done on Saturday, Inspection done on Saturday and "Ghosted".

@ActorMadhavan @TimesAlgebraIND
#BeResponsibleAcko
#LearnCommitment

[RocketU @rocketUOfficial]

@ACKOIndia @duavarun @ACKOSupport (1/n)

Am I finding ACKO to be irresponsible and why Indian corporates have no "commitment" after sales?

I have tried purchasing CAR insurance (leased corporate car) and still waiting as executives lured committing we can get it done in 1 day.

[RocketU @rocketUOfficial]

@ACKOSupport Let us see, how you are truly concerned. I am sharing my mobile number and would like to document everything in-case of "False claims".

I strongly feel the service level is pathetic but "initial response" at customer service is good. It means, Imagine talking to a chinese robot

[RocketU @rocketUOfficial]

(14/n)
4. Senior manager will call me at 6:30 (time is 7:20 while I hope the senior manager is finding the number buttons to type).

Pathetic after sales experience. Imagine having personal emergency and @ACKOIndia acting wierd like above? Insurance is not a ground to play with.

[RocketU @rocketUOfficial]

(13/n)
Number of False Claims:
1. @ACKOIndia will ensure we will get your insurance in a day.
2. Inspection isn't done (while I had to show the proof that inspection is done).
3. Escalation done (yesterday 7:30pm, 8:30pm, 10:30pm, today 7:30 am, 5:30 pm)

[RocketU @rocketUOfficial]

@uchihabb6 Payment edum pending irukum pola 😂