Every agency has the “who owns what?” conversation eventually. It’s far easier to have it on day one than when offboarding.
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This article is for WordPress agencies, and it comes down to one idea: pipes and keys.
Payment APIs change frequently. A plugin that hasn’t been updated in six months is a ticking clock with a rude alarm. You don’t want to be called by an angry customer at 2 a.m.
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We always put our customers first, from product planning to every single chat and ticket. With 20+ years of hosting experience, we’ll make sure you have a fantastic experience.
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"Use Address Autocomplete to calculate distance and estimate travel time between two addresses, then put those numbers to work for delivery fees, mileage, or service quotes." @GravityWiz
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"Search and AI discovery have changed how people evaluate credibility. If you're not part of the conversation, you're letting other sources define your expertise for you." @ClaireBahn
When a client doesn't pay or forgets to pay:
Don’t act on emotion.
Your contract decides your options.
Three ownership layers matter.
Follow a documented escalation process.
Prevention beats recovery every time.
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