Rohan Gupta

Fintech, Product Management | AI Generalist | Helping PMs and Aspiring PMs | Ex-Paytm

[Rohan Gupta @rohan190]

Fraud team of Amazon says they are done with internal investigation and can’t share the details of the transaction and bluntly say they can’t help me.

[Rohan Gupta @rohan190]

@AmazonHelp @amazonIN I need this escalated. On 5 May 2026 your OWN email told me an “unauthorized party may have accessed your Amazon account” — and that you’d disabled my password and removed suspicious devices. 🧵

[Rohan Gupta @rohan190]

Asks are simple: reverse the ₹22,499 in full, preserve and share the IP/device/OTP logs, and do NOT report this disputed amount to CIBIL. A cybercrime complaint is filed. @jagograhakjago @RBI please take note.

[Rohan Gupta @rohan190]

I complained (IDs D467765196 & D468668370). On 8 June you rejected it, claiming the transaction was “verified with my credentials” — the very credentials your own email says were compromised. Verified-with-credentials is not the same as authorised by me.

[Rohan Gupta @rohan190]

Which of these three does your team skip most often?

If you are building your PM craft and want a thinking partner, I do 1:1 mentoring sessions. Link in bio.

#ProductManagement #PMCareer

[Rohan Gupta @rohan190]

Most PMs open a doc and start writing requirements.
Three questions should come first.
🧵

[Rohan Gupta @rohan190]

The PRD is not where thinking starts. It is where it lands.

[Rohan Gupta @rohan190]

What's the one decision criterion your team never makes explicit?

Drop it below. And if you're working through this kind of thinking, DM me. #ProductManagement #ProductThinking

[Rohan Gupta @rohan190]

You don't need a roadmap.
You need a decision framework.
🧵

[Rohan Gupta @rohan190]

A roadmap built on weak decisions drifts at the first sign of pressure.
A team with a shared decision framework adapts without losing direction.

The best roadmaps are just good decisions made visible.

[Rohan Gupta @rohan190]

Most teams think they've done discovery.
Most teams have done research theatre.

Real discovery changes what you build.
Research theatre just confirms what you planned.

If it didn't make the room uncomfortable, it didn't do its job.

#ProductManagement #ProductThinking

[Rohan Gupta @rohan190]

What's the hardest call you've made as a PM with incomplete information?

If you want to sharpen your product judgment, I do 1:1 coaching. DM me.

#ProductManagement #PMCareer

[Rohan Gupta @rohan190]

🧵

[Rohan Gupta @rohan190]

The decisions behind it are.