@SingaporeAir we have 77 yr old family member traveling on BOM-SIN-DRW on 6Feb. Pax will need assistance in and during transit at SIN. Special Assistance has been requested, but has not always been offered based on our experience. Can you pls assist with this on 6 & 7 Feb.
@SingaporeAir Hi Pax with last name LAD currently on flight SQ251 was dropped off outside the Changi gate area and left to figure things out by herself. SQ staff didn’t take her thru the security at T3 gate A19. Why is your staff not able to assist elderly passengers. What seems to be problem.
@SingaporeAir@SingaporeAir the pax (LAD) will need wheelchair assistance upon disembarking from SQ251 in DRW in 4 hours from now. Can you please atleast organise that? Pax is not able to walk by herself.
@SingaporeAir@SingaporeAir That was already requested. For whatever reasons your staff in Mumbai advised via email that Meet & Assist will not be offered. Now you will have a 77 Yr old scampering at the airport figuring out how to get the next gate with a 45 mins connection. Flight is enroute
@SingaporeAir@SingaporeAir There is not enough time for that as the connection is less than 40 mins. In the recent past SQ staff at the gate hasn’t assisted, which has resulted in tremendous amount of anxiety, as the 2 SQ flights arrive and depart from different terminals. Buggy is required.
@SingaporeAir elderly family members transiting thru Changi with a 40 mins connection onto another SQ flight. Your staff at the call centre has advised they are unable to assist in spite of requesting meet and assist at the gate in Changi thru your website. Please help.
@SingaporeAir You guys need to assist a pax with last name LAD traveling on SQ252 (DRW-SIN) and SQ426 (SIN-BOM) today 23rd July and transiting through SIN. As we will be lodging a formal complaint if you leave her to fend for herself when transiting between the flights. Please assist.
@SingaporeAir We have an elderly family member traveling from DRW to BOM transiting through SIN by herself. The previous couple of experiences transiting through SIN have rattled her confidence, as no assistance was offered by your staff in spite of special assistance requests.
@SingaporeAir@SingaporeAir yes a request for special assistance has already been made. But on all previous occasions your staff in SIN did not assist with gate transfer to a 80 year old causing her and the family members a lot of stress and anxiety. Are you able to assist with this today?
@anil_am22 Sorry but a follow up question to that: Citizen of the 3rd country now; no longer with the US employer or on a H1B and haven’t had to pay any US taxes since exiting but maintain a US bank acct. Do you see any issues?
@actionforalice@BenFordhamLive@liammendes Darwin becoming the new Alice Springs, with voilent crime, stabbings, and day light robberies right about everywhere. This one at the Trader Bar right in Darwin’s CBD area. Content like this not newsworthy enough for the local @abcdarwin
@lgargee @CommBank Hi @CommBank just wanted to highlight that we have spent several hours trying to get this fixed at your Darwin branch. The documentation has been submitted for weeks now, but the staff in training are unable to assist with this matter. Can you please escalate.