Rohan Sheth

Director @SmartKarrot #customersuccess #productsuccess #customerexperience #customerretention #CX #Foodie #Nature

[Rohan Sheth @rohanps21]

@Manu_Sisti Claude

[Puneet Mehta @puneetmehtanyc]

OpenAI calls Netomi the blueprint for enterprise AI. This comes from years of production experience at Fortune 500 customers like United Airlines and DraftKings.

@OpenAI and @netomi_official break down the lessons in this deep-dive: https://t.co/cCttFGmOXC

#CX #AgenticAI

[SmartKarrot @SmartKarrot]

High Touch, Low Touch, Tech Touch… why settle for just one? Discover the power of a hybrid approach in our latest micro podcast on scaling CS from retention to expansion. Hear from Prithwi Dasgupta, Donna Weber, Irit Eizips & Paul Henderson.
https://t.co/nksArrAowQ

[SmartKarrot @SmartKarrot]

Customer success isn't just data—it's an art of connection! Shivani & Guy Galon dish on turning conflicts into collaborations with empathy, listening, & wit. Ready to master the art of relationship building? 👉 https://t.co/4GBWprHVTV

[eMoney @eMoney_HQ]

FREE SAMSUNG GALAXY WATCH😱

Nothing better than a Monday with a FREE GALAXY WATCH, only go and pick it up!

Do you want this today?

RT+Like❤️
Must be following (To DM you)

[Profit Lounge @profit_lounge]

$50 Shed PRICE ERROR at Costco

OOS in minutes because PL members took stock

1:37PM EST👇

[Rohan Sheth @rohanps21]

@businessbarista I couldn't agree more. I've been in customer-centric roles for 15+ years and know that organizations still need to be educated on enhancing customer experience.

[Rohan Sheth @rohanps21]

Unveiling the Importance of Structured Onboarding with Bhumika Arora from Ruffday Coaching. Explore how it reduces churn and why a positive onboarding experience is crucial!

🔗 Dive in for insights: https://t.co/w95wV6kN2P
#Onboarding #CustomerRetention #Podcast #CustomerSuccess

[Rohan Sheth @rohanps21]

New Podcast Alert: Explore #CustomerSuccess Leadership with Bhumika Arora - Founder, Ruffday Coaching Services - https://t.co/8MCHBppWRc:

🤔 Is CS for you?
📈 The CS boom!
🌟 Growing your journey
🔍 Navigating leadership
Listen now - https://t.co/bxv0VyCxPl
#Leadership

[Rohan Sheth @rohanps21]

@kinzarra @ProductHunt ➕️

[TSIA (Technology & Services Industry Association) @TSIACommunity]

The results of our quick poll, "How to Approach Monetization of Customer Success" are out now! This poll examined the variation in monetization approaches for #CustomerSuccess. 💸

Check out our blog to learn more: https://t.co/GC63rbyDZo

[Rohan Sheth @rohanps21]

It was a pleasure sharing my journey so far in Canada with Deepak Paripati.

Look forward to connecting with folks in customer success and contributing in any way possible.

https://t.co/EuDxsLbznJ

#CustomerSuccess #customersuccessjobs #jobsincanada
#networking

[SmartKarrot @SmartKarrot]

Irit Eizips (CEO, @CSMPractice) shares what she recommends for structural changes you should be prepared for as the economy shifts in her convo with our CEO.

🎧 Micro Podcast: https://t.co/kbV7Y4lnS3

#CustomerSuccess #CSLeaders #CXO #CCO #CEO #Founder #SaaS #micropodcast

[Rohan Sheth @rohanps21]

@contentkuba Send

[Rohan Sheth @rohanps21]

@sveta_bay 👋

[SmartKarrot @SmartKarrot]

In our micro-podcast, find out what Adam Wiedner (CSM, @Lexipol) says on how data can help you make measurable improvements in a discussion with @rohanps21 (Director of Customer Success, SmartKarrot) below.

Micro Podcast: https://t.co/Mh8LrlS0um

#CustomerSuccess #SaaS #data

[SmartKarrot @SmartKarrot]

We asked 700 CS practitioners how important actionable customer intelligence was to them.

And 88% said that actionable CI is critical to their CS program.

We agree; without it, you won't have the information necessary to help your customers proactively.

Agree?

#SaaS

[SmartKarrot @SmartKarrot]

Find out how augmented intelligence can drastically shift your approach and results from account expansion in our CEO @Forbes article below.

https://t.co/cwLqpNxjIM

Thoughts?

#CustomerSucces #CSuite #Expansion #AugmentedIntelligence #ExpansionRevenue #B2BSaaS

[Rohan Sheth @rohanps21]

Looking for your next customer success opportunity? We find CS job listings DAILY—with a little something for everyone—so that you don't have to!

FREE Customer Success Job Listing Page: https://t.co/nbHIF62i7Z…

#CustomerSuccess #Hiring #csm #csl

[SmartKarrot @SmartKarrot]

Finding your next customer success opportunity can often feel overwhelming. That's why we find CS job listings DAILY—with a little something for everyone—so that you don't have to below!

FREE Customer Success Job Listing Page: https://t.co/sr3C1cYZF9

#CustomerSuccess #Hiring

[Rohan Sheth @rohanps21]

Do you have opportunities to expand business from existing accounts? How do you identify which account to upsell and when? Do any of these resonate with you?
#CSM #CustomerSuccess #accountexpansion #Upsell #csl #successleaders

[SmartKarrot @SmartKarrot]

Upselling your customers is the bread and butter of account expansion. But when is the right time to have this conversation with them? 👇

Check out this short video on how to know when your customers are ready for it here:

https://t.co/5EtcCoycr2

#CustomerSuccess #SaaS