I have mis-sold the product. The TV doesn't work. The internet drops. Massivly overpaying for Medicare service. All these details amhavealready shared multiple times on Twitter. The issue is since the first day of installation I have been kept on repeating my problem.
@rohitvi138 using
5. Alternate number
6. Complete address where you faced the issue with
a) House number/name
b) Street/road name
c) Locality/area name
d) Landmark
e) state
f) PIN code
Awaiting your response โ Sneha
https://t.co/3LgXqjD03v (2/2)
@JioCare Yet again no response after sharing the required details. Now I'll tweet again you'll ask for the same information for the gazillionth time and decide to not reply. I don't have time otherwise I would have dragged you guys to court. Can't reach your call centers too..#shitservice
Still awaiting Resolution, Poor customer service topped with shitty product. Watching India vs Srilanka which is getting paused on every ball. Never go for @JioCare@jagograhakjago
Unresolved Issue since April. Representatives from @JioCare always ask for my details repeatedly even after telling them multiple times and then stop replying. Then a new trail starts my issue is yet to be resolved. It's been more than 1-month @jagograhakjago
Unresolved Issue since April. Representatives from @JioCare always ask for my details repeatedly even after telling them multiple times and then stop replying. Then a new trail starts my issue is yet to be resolved. It's been more than 1-month @jagograhakjago
@TRAI I have been missold a product by @reliancejio which I've reported on the first day of getting the installation so far more than 2 months have passed yet I did not got a resolution. To top it off the services doesn't even work properly
@JioCare I am genuinely concerned now...all the agents use the same scrita. Do you not see the screenshots. It has the date, name and number. Get a supervisor to call me.
@JioCare A simple question, can you see my past interactions with Jio? A simple yes or no please. My issue comes later. Every single agent from last 2 months have asked me the same question without bothering to check the interaction.
@JioCare Kindly check my account and the conversation I had. All this information is already provided I am sick of repeating everything over and over again. Every single agent just copy-pastes the same message and reduces their AHT, please focus on solving the problem not avoiding it.
@JioCare This is exactly what I am getting fed up with. This is been going on for more than a month now. If you want to resolve it go check my previous conversations.
@JioCare This has been going on for over a month everything that you need is already provided but still every agent ask me to repeat the query. Get your things sorted I am not going to repeat it. @airtelindia can you swap this connection and hopefully give a better service.