Samsung India, a secondary white line has appeared on the screen, and the service center is refusing service due to a discrepancy between the invoice and activation dates. The phone was purchased in May 2023, but the activation date is listed as January 2023. (1/2)
Is @SamsungIndia selling used phones as new ones in sales ? Refusing to provide the required service is unacceptable. We plan to pursue legal action in the consumer court next week if this matter isn't adequately resolved.
@SamsungIndia@SamsungMobile
Samsung India, a secondary white line has appeared on the screen, and the service center is refusing service due to a discrepancy between the invoice and activation dates. The phone was purchased in May 2023, but the activation date is listed as January 2023. (1/2)
Upon retrieving the device, we discovered the back plate was unrepaired; this was rectified only after further discussion. This experience contradicts our expectation of Samsung's service and brand reliability, and such practices undermine customer trust. (3/3)
@SamsungIndia
@SamsungIndia I went to Pathanamthitta service cebter with my Galaxy S21 FE 5G. Following a 15-minute diagnostic at your service center, we were informed that our screen replacement would be processed. (1/3)
However, three days later, we received notification that a discrepancy between the activation date (January 31st) and the invoice date (May 7th) prevented the repair. Our purchase, reflected accurately on the May 7th, 2023, your actuvation date, indicates an internal error.(2/3)
@SamsungIndia My Galaxy S21 FE 5G developed a white line on the display out of nowhere. This happened suddenly, without any drops or even a software update. Disappointed with this issue on a premium device. Please help resolve it. #SamsungSupport#GalaxyS21FE
Disappointed with the service at your Kottayam branch. Reported an issue to your main team, but haven't heard back after 2 days & multiple calls. Is this how you treat customers? They are mot even picking up the calls. #PoorService#KottayamBranch
Disappointed with @TataMotors. My Friend's Tata Nexon EV issues began right after delivery (03.05.2023). Visited MK Motors & Luxon Tata in Kottayam, Kerala but problems return after service. We expect better service from a trusted Indian brand! @Tataev#TataNexonEV#ServiceIssue
Disappointed with @TataMotors. My Friend's Tata Nexon EV issues began right after delivery (03.05.2023). Visited MK Motors & Luxon Tata in Kottayam, Kerala but problems return after service. We expect better service from a trusted Indian brand! @Tataev#TataNexonEV#ServiceIssue
@SamsungIndia it's showing we can get discount with @HDFC_Bank credit/debit card . But when Using @HDFC_Bank Debit Card the Price is not being reduced.