rodolfo cucchiani

[rodolfo cucchiani @rolicuqui]

Ticketmaster Ireland cancelled one of my tickets for Ireland vs South Africa due to their own error.After multiple escalations and over a week, I still have no resolution.I am travelinginternationally with my minor son and we currently have only one valid ticket.
@TicketmasterIre

[rodolfo cucchiani @rolicuqui]

Hi @TicketmasterIre, I’m still waiting for an update after my case was escalated.Your team confirmed my ticket for the Ireland vs South Africa match on Nov 21 inDublin was cancelled in error, and I’m requesting reinstatement (not compensation).Could you please provide a timeline?

[rodolfo cucchiani @rolicuqui]

Thank you for escalating this to a Senior Manager. I look forward to a resolution, as this issue remains unresolved after more than 3 weeks

[rodolfo cucchiani @rolicuqui]

@TMIrelandIre was told twice via DM that Customer Service would contact me, but no one has followed up. This issue remains unresolved. My ticket was cancelled without my consent Irland vs South África in November 21st

[rodolfo cucchiani @rolicuqui]

@TicketmasterIre You cancelled 1 of my 2 tickets for Ireland vs South Africa november 21 st due to YOUR internal error, acknowledged by your team. Now you say “no tickets available” and stop responding. I’m traveling with my minor son — we have only 1 ticket. This is unacceptable

[rodolfo cucchiani @rolicuqui]

@TicketmasterIre I was told twice via DM that Customer Service would contact me, but no one has followed up. This issue remains unresolved. My ticket was cancelled without my consent Irland vs South África in November 21st

[rodolfo cucchiani @rolicuqui]

@TMIrelandHelp I was told twice via DM that Customer Service would contact me, but no one has followed up. This issue remains unresolved. My ticket was cancelled without my consent Irland vs South África in November 21st

[rodolfo cucchiani @rolicuqui]

Hi @TicketmasterIre, I still have an unresolved case regarding a missing ticket due to an internal error already acknowledged by your support team.I am traveling internationally with my minor son and only have one valid ticket.Customer Care has not resolved this. Please escalate!

[rodolfo cucchiani @rolicuqui]

@TMIrelandHelp
Hi @TicketmasterIre, I still have an unresolved case regarding a missing ticket due to an internal error already acknowledged by your support team.
I am traveling internationally with my minor son and only have one valid ticket.
Customer Care has not resolved this

[rodolfo cucchiani @rolicuqui]

@TicketmasterIre ticketmaster has cancelled one Of my two tickets for Ireland /South África in november 21st because an internal mistake. Customer service didn’t reinstate it and doesn’t give any solution

[rodolfo cucchiani @rolicuqui]

Ticketmaster has acknowledged this was their internal error, yet no solution has been provided. Being redirected between channels is not resolving the issue. I am still left with only 1 ticket.

[rodolfo cucchiani @rolicuqui]

@TMIrelandHelp I’m already Following You

[rodolfo cucchiani @rolicuqui]

@TicketmasterIre