Romain Nicolle

[Romain Nicolle @romainnicolle]

@lufthansa Hi Taya, Here it is : 37947226. I already gave it a number of times to your colleagues but never got a proper answer...

[Romain Nicolle @romainnicolle]

@lufthansa The initial claim dates from the 7th of August. How long will it take get a proper answer ?

[Romain Nicolle @romainnicolle]

@lufthansa In fact the different claims we have submitted are all under the same number 37947226

[Romain Nicolle @romainnicolle]

@lufthansa Hi, Feedback ID 37947226 and 37947226. Please help us get a feedback. We want to have this sorted asap now.

[Romain Nicolle @romainnicolle]

@lufthansa Your client service has been incapable of modifying my tickets and despite multiple claims, I haven't received any feedback for 2 months now. Furthermore, Lufthansa acts deceptively : the fare used to calculate the modification cost is not the public rate. This is scandalous