roman james

[roman james @romannjames]

I gladly rejected that offer. No other steps can be taken except to wait. So here we go again waiting for the next update.

[roman james @romannjames]

Fridge update!
So it has now been 80 days that our @WhirlpoolCorp refrigerator has been down. Last week I spoke to a rep who told me give 3 business days to find part/supervisor call back. Anything passed that they would replace the fridge. Spoke to a supervisor today and they

[roman james @romannjames]

Told me that was wrong. And we will have to wait till Wednesday the 15th. And they don’t even know if replacement will be an option. I have never been so let down by a company and so upset that this is how they handle business. they offered a 75$ gift card for the inconvenience

[roman james @romannjames]

@whirlpoolusa @WhirlpoolCorp since y’all aren’t replying to my message. It’s now been 22 days since we’ve been without a refrigerator.

[roman james @romannjames]

@whirlpoolusa @WhirlpoolCorp since you won’t reply to my message. It’s been 22 days since we’ve had a working refrigerator and there’s still no eta on some of the parts.

[roman james @romannjames]

@whirlpoolusa It’s been 22 days since we’ve had a working fridge

[roman james @romannjames]

lost. They won’t reimburse us for the probably 50-60$ we paid for ice, and won’t reimburse us for going out and getting a mini fridge to hold us over.

Hopefully they’ll see this and give us some true service. Please share if you can and get the word out about this company. 4/4

[roman james @romannjames]

@whirlpoolusa It’s been 39.329 hours since I dm’d you.

[roman james @romannjames]

@whirlpoolusa I sent y’all a dm at 630 this morning CST

[roman james @romannjames]

@WhirlpoolCorp @whirlpoolusa

[roman james @romannjames]

So I call whirlpool and they say oh it’ll be another 3-5 bis days for them to find out if they have the parts and send them. And then when I inquire about food spoilage and reimbursement and turns out they won’t cover it. They won’t cover the easily $400-$500 in groceries we 3/4

[roman james @romannjames]

@WhirlpoolCorp @whirlpoolusa

[roman james @romannjames]

I made and appt with them for service and was told the parts were ordered. Only to find out 2 weeks later the service company cancelled our appt, they told us the parts would be here as of the 8th. And now today I get told they actually don’t have any eta on when the parts. 2/4

[roman james @romannjames]

If I can make ANY recommendation for anyone looking to buy a refrigerator. Please do not purchase from @whirlpoolusa @whirlpoolusa DO NOT. DO NOT. DO NOT PURCHASE FROM WHIRLPOOL. we bought our house with the fridge in April and since Nov 21st the fridge has not worked.1/4

[roman james @romannjames]

spooky spooky spooky 🎃 @ San Antonio, Texas https://t.co/AwexcFuH1b

[roman james @romannjames]

🚙💨🦖 @ San Antonio, Texas https://t.co/8eN4OxIrBq

[roman james @romannjames]

Oh Georgie #princegeorge #frenchbulldog @ San Antonio, Texas https://t.co/nppGd3iIVm

[roman james @romannjames]

Just posted a photo @ San Antonio, Texas https://t.co/62W7OWXxB8

[roman james @romannjames]

My most favorite monkey boy 🌞🥰 @ San Antonio, Texas https://t.co/FxrOMWHn29