rome_roams

[rome_roams @rome0523]

@PLDT_Cares Never received proper assistance. You’re so funny @PLDT_Cares

[rome_roams @rome0523]

@PLDT_Cares been experiencing intermittent connection for the past months. Paki ayos please. Whenever I send a report directly, I always receive several same set of questions. Kakasagot ko lang then will be responded we will be checking then I will receive another set of same

[rome_roams @rome0523]

@PLDT_Cares DM and receive the same automated responses. I hope your CSRs will read and understand your subscriber’s messages so you could address the issues properly. Not keep on sending automated responses and delaying it so we would not receive the correct billing adjustments.@PLDT_Cares

[rome_roams @rome0523]

@PLDT_Cares DM to give me more stress? So that other people will not know there are other options? Been using GOMO as back up for the past months while waiting for the resolution. @PLDT_Cares

[rome_roams @rome0523]

@PLDT_Cares It happened years ago but just didn’t have other options. Thanks to competition got a new provider in one working day. Same monthly fee but 300 Mbps. Where’s your 200 Mbps @PLDT_Cares

[rome_roams @rome0523]

@PLDT_Cares Been trying to hold on to the account just because. After more than two months with no resolution and lots of stress, I give up! They don’t care if you’ve been with them for almost 30 years. This is not the first time it happened.

[rome_roams @rome0523]

@PLDT_Cares Okay AI

[rome_roams @rome0523]

Still not fixed.

https://t.co/yPqCu5Ycg2

[rome_roams @rome0523]

Why do you close tickets that are not yet resolved? So that the bill adjustment will be lesser? I have a collection of tickets since August and still I am not getting the service I need and you even offer an upgrade? What will you upgrade from a negative service? @PLDT_Cares

[rome_roams @rome0523]

Why do you close tickets that are not yet resolved? So that the bill adjustment will be lesser? I have a collection of tickets since August and still I am not getting the service I need and you even offer an upgrade? What will you upgrade from a negative service? @PLDT_Cares

[rome_roams @rome0523]

Thank you @gomo_ph for letting me survive my calls today and for the past months. @PLDT_Cares

[rome_roams @rome0523]

@PLDT_Cares been experiencing intermittent connection for the past months. Paki ayos please. Whenever I send a report directly, I always receive several same set of questions. Kakasagot ko lang then will be responded we will be checking then I will receive another set of same

[rome_roams @rome0523]

https://t.co/B4mJNz1ZO6

[rome_roams @rome0523]

@PLDT_Cares been experiencing intermittent connection for the past months. Paki ayos please. Whenever I send a report directly, I always receive several same set of questions. Kakasagot ko lang then will be responded we will be checking then I will receive another set of same

[rome_roams @rome0523]

@PLDT_Cares Intermittent to no internet since August 26. Intermittent since June 25. Please also provide instructions on how to refund subscription from August 26 to September 25. It’s not right that we’re paying and we’re not getting any service.

[rome_roams @rome0523]

Today is September 29. More than a month already. Another bill paid but still intermittent connection. @PLDT_Cares does not care

[rome_roams @rome0523]

Still not fixed

[rome_roams @rome0523]

@PLDT_Cares been experiencing intermittent connection for the past months. Paki ayos please. Whenever I send a report directly, I always receive several same set of questions. Kakasagot ko lang then will be responded we will be checking then I will receive another set of same

[rome_roams @rome0523]

Still not fixed

[rome_roams @rome0523]

Ano na po @PLDT_Cares

[rome_roams @rome0523]

Still not fixed. Please don’t expect your subs to still have the patience.

[rome_roams @rome0523]

Still not fixed. Please don’t expect your subs to still have the patience.

[rome_roams @rome0523]

@PLDT_Cares This post is on top of my DMs. So tiring to be your customer.

[rome_roams @rome0523]

@PLDT_Cares do you even care?

[rome_roams @rome0523]

@PLDT_Cares been experiencing intermittent connection for the past months. Paki ayos please. Whenever I send a report directly, I always receive several same set of questions. Kakasagot ko lang then will be responded we will be checking then I will receive another set of same

[rome_roams @rome0523]

@PLDT_Cares been experiencing intermittent connection for the past months. Paki ayos please. Whenever I send a report directly, I always receive several same set of questions. Kakasagot ko lang then will be responded we will be checking then I will receive another set of same