Customer Service Week Party Recap – Part Two
Our #CustomerServiceWeek2026 climax saw staff from different departments team up for exciting cultural dance performances to celebrate culture, teamwork and our core values.
Reliable – Maganda Dance
Excellence – Acholi Lakalaka Dance
Innovative – Bagisu Mwaga, Kadodi Dance
Strategic – Lakalaka Dance - Different Version
#TheExtraMile
Customer Service Week Party Recap Part One
The Customer Service Week Climax event saw the team serve vibes on vibes! Clad in Tropical-themed attires, we bonded through some games & shared laughs. These moments remind us that going the extra mile starts with a great spirit & cohesion.
#CustomerServiceWeek2026
Our Business Development Manager, SME & Retail, @ShallonNahurir1, shares how she went #TheExtraMile to assist a customer in Kenya who was stranded due to a network issue, connecting them to AAR Emergency in Uganda for assistance.
Watch the full video.
#CustomerServiceWeek2026
Medical emergencies are stressful enough without the added pressure of unexpected hospital bills draining your savings. AAR Kitanda Care is designed to take that burden off your shoulders.
Visit https://t.co/3GlKohVbcR to get started and give yourself one less thing to worry about.
#AARKitandaCare #MedicalInsurance
Earlier today, our Sales Team came together for the AAR Insurance Sales Mastery Day at Greenyard Beach Hotel, Entebbe.
Held under the theme, “You’re in Control,” the event focused on equipping our team with the knowledge, confidence, and practical skills needed to deliver outstanding customer experiences while driving sustainable growth.
The insightful session was facilitated by Mr. Denis Kibuka Musoke, Business Growth Advisor, who shared practical strategies on sales excellence, customer engagement, and personal accountability, inspiring our team to unlock their full potential and achieve greater results.
#AARGeneralInsurance #SalesMasteryDay
Our team is participating in this year’s Insurance Industry Sports Gala at Jeph International University, Luzira. With the games now underway, we’re giving it our best across football, volleyball, netball, athletics & other disciplines.
#InsuranceSportsGala26
Our staff showed up in high spirits during the Arsenal-themed celebration held at our office this evening.
Dressed in their @Arsenal jerseys, they came together for an exciting evening for cake-cutting, to celebrate arsenal winning the 2025/6 Premier League title.
Our team was honoured to receive an Appreciation Award in recognition of our contribution as Copper Sponsors at this year’s IBAU Conference in Mbarara.
#IBAUConference2026
This year’s IBAU Conference officially commenced on 22nd April and is currently underway at Hotel Triangle, Mbarara, under the theme “Trust Reimagined: Delivering on the Promise.”
Speaking at the conference, Alhaj Dr. Kaddunabbi Ibrahim Lubega, CEO of the Insurance Regulatory Authority (@IraUganda ), emphasized the need for the insurance industry to move beyond simply promoting top-selling policies. “Let’s be innovative, develop, and build products that challenge the status quo and serve the underserved” he noted.
#IBAUConference2026
After a long day of insightful discussions, the Gala Dinner called and we showed up in style, ready to strengthen connections, and celebrate the shared progress of the Insurance industry.
#IBAUConference2026#GalaDinner
Mr. John Jet Tusabe - Director Tax, BDO East Africa will be a Speaker at the Insurance Agents Convention.
Bringing valuable expertise from the financial and advisory sector, he will contribute insights aligned with this year’s theme: “Becoming a Champion of Protection: Performance & Purpose in the New Insurance Era.”
📅 29th–30th April
📍 Hotel Africana
#InsuranceAgentsAwards25
The Acoustic Evening, sponsored by @PrudentialUG , set the perfect tone for the 8th IBAU Conference.
Dressed in elegant touches of red, guests showed up in style for an evening filled with connection, conversation, and unforgettable moments.
Zura Band brought the night to life with an incredible performance!!
#IBAUCOFERENCE2026
9 Days to the 15th Insurance Agents Awards & Agents Convention 2025, scheduled for 29th–30th April 2026 at Hotel Africana.
As the countdown continues, we anticipate a remarkable gathering dedicated to celebrating excellence and advancing the insurance profession.
Theme: “Becoming a Champion of Protection: Performance & Purpose in the New Insurance Era.”
#InsuranceAgentsAwards25
Speaking at the launch of the Customer Loyalty Reward Program partnership with AAR General Insurance, Director at Women’s Hospital International & Fertility Centre - Mr. Samuel Tamale-Sali emphasized that this collaboration will empower individuals to take greater control of their fertility health by providing them with informed choices and access to specialized care.
He commended AAR General Insurance for its pioneering role as the first insurance provider to partner with a fertility centre, noting that this initiative marks a significant step toward integrating fertility services into mainstream healthcare coverage.
Mr. Tamale-Sali further highlighted that the partnership holds particular significance for women and families, as it is expected to create a meaningful impact by improving awareness, enhancing accessibility, and making fertility solutions more affordable. He expressed confidence that the initiative will transform many lives by bridging existing gaps in fertility care and supporting individuals on their journey to parenthood.
#AARGeneralInsurance #LoyaltyBenefit #WomensHospital
Yesterday, the management team led by our MD, Christine Nassuna kicked off Customer Service Week with a strategic engagement with Arie De Groot, Group CEO - Justin Kosgei, Group CFO - Hosea Kiprop & Group Head of Distribution - James Kamau at Explorer Resort & Marina. The discussions reaffirmed our collective commitment to innovation, customer-centricity, and sustainable growth across the AAR Group.
#CustomerServiceWeek #MissionPossible
Sitting all day? Feeling that neck or back strain? Join us on April 15th from 7:00 to 8:00 pm for expert tips on how to improve your posture and reduce pain at work.
Join via Google: https://t.co/jh79vdHpVF
#Physiotherapy#AsHumanAsYou#AARHealthcare
In partnership with the @GLFoundationUg, we donated Iftar items to Masjid Jamba in Kyanja, during the Jummah prayers, in support of their Ramadan Iftar Program.
We are committed to offering this support to various mosques during this holy month of Ramadan.
#RamadanKareem