Rom

[Rom @romvh]

@AmazonHelp @amazon @AmazonFresh @JeffBezos Your supervisor and rep can easily tell me to go hungry and it doesn't matter to them. @AARP @AARPadvocates @AARPCA this is the treatment older people get when you are on fixed income. They decide for you to be hungry.

[Rom @romvh]

@AmazonFresh @amazon @JeffBezos an amount they will refund anyway. Supervisor tells me to take the banana when I need it for cramp. They are deciding whether I eat or not. I HAVE ENOUGH MONEY TO PAY and but you want me to go hungry!

[Rom @romvh]

@AmazonHelp @amazon @AmazonFresh @JeffBezos I have the money to purchase my food but the authorization $$ that you won't charge me anyway is stopping me from getting my groceries. Why is ordering thru Fresh so different that Amazon. It doesn't make sense.

[Rom @romvh]

@mmpadellan @amazon @AmazonFresh @JeffBezos where older people on fixed income are denied food even they have the money to purchase it. HORRIIBLE!

[Rom @romvh]

@AmazonHelp I have enough money to pay for my groceries its the authorization which Iwill cancel at your end when processing my order because I did not want substitution. So Amazon would rather have me hungry for two days even though I can pay for what I ordered. SAD! SAD!

[Rom @romvh]

@AmazonFresh @amazon @JeffBezos Supervisor mock me for not having extra money when I told her I budget enough for my grocery. This is how you treat older people on fixed income with medical conditions-deny them food even though they have enough to purchase their food

[Rom @romvh]

@AmazonFresh @amazon @JeffBezos Amazon would rather cancel my grocery because it denied my payment for authorization they won't charge anyway even though I have enough money to pay for my groceries. So I won't eat for a few days because they want to charge me....

[Rom @romvh]

@Ask_Spectrum @Ask_Spectrum @GetSpectrum @SpectrumMobile It took 3 .5 hrs to get my service activated with Internet & mobile. Now, I can't use my mobile phone because of maintenance issues. AVOID GETTING SPECTRUM AT ALL COST! WORST IDEA TO SWITCH. WTF SPECTRUM?????

[Rom @romvh]

@Yaamava one last thing, to whom shall I send an email to regarding the incompetence of your restaurants operations? I would love to sit with that person. People are unhappy with your service. @MorongoCasino is only 30 minutes away.

[Rom @romvh]

@Yaamava I want nothing for this place to succeed. You need to get your act together. Retrain your staff; get rid of every host you have there and hire someone equipped to handle an irate guest and for the love god, have them smile! Smiling is infectious.

[Rom @romvh]

@Yaamava you have a restaurant that is clearly unequipped to handle mass of people and staff that have no idea what customer er service is all about. They don’t even smile. I will be surprised if you get a rating from the Forbes Hospitality!

[Rom @romvh]

@Yaamava to talk to me. I asked if you are closing early, why don’t you let the guests know ahead of time. His answer was: “there is no way for me to do that.” Are you serious? What about placing a sign in front of your restaurant or better yet, you have a PA system…

[Rom @romvh]

@Yaamava it’s like going to college and you have elementary students giving lectures. The Rock Brew is supposed to close at 4am. I came to order at 1:45am, the host, no empathy, says they close at 2am. But I told her it’s only 1:45?!?! Manager looks annoyed he had…

[Rom @romvh]

@Yaamava tonight I finally had it. The Pines according to the app closes at 10pm. I can’t in at 9:40pm was told you can’t order to go. But you can order if you eat in. WTF?!?! This is supposed to be high end restaurant but your host is disgustingly unapologetic with no empathy…

[Rom @romvh]

@Yaamava @georgelopez chinggon restaurant is a joke! Last week you waited in line for an hour and half and when you get to the register the pos is not working properly and they hold your food hostage! This place is not efficiently run. Might as well have McDonalds here.

[Rom @romvh]

@Yaamava and when your food comes, ask for a box so you can take it to go. THATS INSANE! What kind of service is that? @FORBES Hospitality, hope you are listening. Also, how can you run out of food? You are a casino and resort! Mind boggling the service you are giving…

[Rom @romvh]

@Yaamava …staff have an ugly attitudes. They have no knowledge when it comes to guest interactions. I bet they don’t know the difference between guest and customer. It disappoints me when you can’t order to go at your restaurants. But you can sit down, order…

[Rom @romvh]

@Yaamava You did a great job in renovating the casino and rebranding it. However, when it comes to your restaurants from Radiance to The Pines are, the staffing especially the hosts and a few GM needs “renovating”. How can you have such beautiful place when your staff

[Rom @romvh]

@Yaamava as a person that works in the hospitality industry, your restaurant staff needs retraining on customer service. Your marketing team needs to communicate with your operation team if they can handle the influx of people coming to the restaurants.

[Rom @romvh]

@LakotaMan1 Agree infinity percent!