Ronak Dalal

[Ronak Dalal @ronak_dalal]

@eDreams I have been trying to call to cancel my prime membership and do not want it to be auto renewed! I have been on hold on the so called VIP line for 48 minutes and no way to cancel the membership via app or website! Please do not auto renew my subscription…

[Ronak Dalal @ronak_dalal]

Your dedication to guest experience shines through, and I’m so pleased that I chose to stay here. Thank you for making my birthday so memorable—I will cherish this experience forever! #MarriottMalta

[Ronak Dalal @ronak_dalal]

@MarriottBonvoy @Marriott I wanted to take a moment to express my sincere gratitude for making my b’day special. From the moment I arrived, every interaction-from the concierge to the receptionist, breakfast team, guest services, and housekeeping-was filled with warmth and care.

[Ronak Dalal @ronak_dalal]

These gestures made my day unforgettable, and I couldn’t have asked for a better place to celebrate my special occasion.

[Ronak Dalal @ronak_dalal]

@UberUKI_Support Thanks, I have sent the DM

[Ronak Dalal @ronak_dalal]

@Uber Received an email to link Uber app with Avios, however do not see the option on the uber app - also tried uninstalling and reinstalling the app. Please advise. Thanks

[Ronak Dalal @ronak_dalal]

@British_Airways And the price drop continues on @British_Airways. I’m honestly gutted for falling for the “sale” urgency tactics. Booked thinking I was getting the best deal—turns out, I paid more... Already down £204!😞
People, be aware: not all sales are what they seem. #SaleOrSham #BAHolidays

[Ronak Dalal @ronak_dalal]

@British_Airways I booked a BA Holiday on the last day of your sale for £991pp. Within 48 hrs it dropped to £940, and now—11 days later—it’s £902pp. I raised a complaint #06657144 but feel misled. Isn’t a sale meant to offer the best price? I’ve lost nearly £175. #SaleOrSham

[Ronak Dalal @ronak_dalal]

@British_Airways I appreciate the acknowledgment, but this goes beyond frustration—it's about trust. The sale was marketed as offering the best price, with urgency-driven messaging. I acted promptly, only to see prices drop. That’s not just unfortunate—it feels misleading.

[Ronak Dalal @ronak_dalal]

@British_Airways Thanks, Karen. I’ve already been in touch with your Customer Service team—they closed the case with the same explanation. That’s exactly why I’ve taken to X: to raise awareness so others don’t fall for the same “sale” tactics I did. It’s about transparency and trust.

[Ronak Dalal @ronak_dalal]

@British_Airways Thanks, Chelsea. But the issue isn’t just about price changes—it’s about how the sale was marketed. Emails and banners pushed urgency with “best price” messaging, creating FOMO. I booked in good faith, only to see prices drop. That’s not just frustrating—it feels deceptive.

[Ronak Dalal @ronak_dalal]

@British_Airways Hi @British_Airways, I understand prices can fluctuate, but this was marketed as a SALE with “best price” guarantees and emails urging immediate action to avoid missing out. I booked in good faith, only to see prices drop significantly. I feel misled and genuinely cheated.

[Ronak Dalal @ronak_dalal]

@British_Airways I have already called and raised a case within 24 hours of making the booking. I was told it is a non-refundable purchase as I booked it online! I am a loyal customer using BA since 2014 but I feel being cheated in this instance and don’t know if I can trust BA anymore!

[Ronak Dalal @ronak_dalal]

@GulfAir I booked my ticket & within 6 hours realised that accidentally booked the stopover for 10 hours instead of 2 hours option which is the same cost! Reached out via agent & was told only option is to cancel the flight & get less then 25% refund! Very poor customer service

[Ronak Dalal @ronak_dalal]

@TataPlayin @TataPlayBinge I was sent an email to recharge 5k & get smart upgrade. I followed the instructions & still waiting for the upgrade! Tried calling CS team and they said if it’s not on the made for you - we can’t get the upgrade! Stop sending emails if you can’t honour

[Ronak Dalal @ronak_dalal]

@reliancejio @JioCare On hold for what? It’s been 22 days since the order was placed and I have not heard anything back from the company!!

[Ronak Dalal @ronak_dalal]

@reliancejio I believed Jio was changing the image of India! Ordered fibre connection on 4th Mar. Called 3 times to get an update & every time get promises of callback but nothing from install team yet! Order ref LR000006DS1A - pls let me know unable to provide the service.

[Ronak Dalal @ronak_dalal]

@reliancejio @JioCare still no update or communication from the company/team!?

[Ronak Dalal @ronak_dalal]

@JioCare Yet another 3 days & no progress or no communication! Same scene as last year (screenshot attached) & finally I gave up! Thought the service would have improved in a year and still the same! Wonder how Reliance don’t care about reputation damage!! @reliancejio @reliancegroup

[Ronak Dalal @ronak_dalal]

@JioCare Copy/paste of the same message! Where is the holdup? What’s taking so long? It’s over 12 days since the order was placed without any updates! @reliancejio @JioCare @RelianceDigital