Cant offer me a reasonable way to keep my phone credits while removing services I don’t use, I’ll seriously consider taking my business somewhere else.@TMobile please have someone review my account and explain what options I have to lower my bill without losing the trade-in cre
@TMobile@TMobileHelp@TMobileLatino@tmobilenews T-Mobile is becoming a complete rip-off.
I traded in TWO phones toward my iPhone 16 Pro Max and currently have 2 phone lines and 2 tablet lines. I have only been using ONE phone line for the past year, yet I’m paying around $300
How does that make sense? I’m willing to keep my main phone line and continue paying for my service, but I’m being told I have to keep paying for multiple unused lines just to receive credits that I earned from trading in my phones.
I find this extremely unfair. If T-Mobile
@TMobile@TMobileHelp@TMobileCFO@TMobileCEO What a rip off for 11 months T-Mobile has been charging me for a family plan they never updated my plan back in September when I called and canceled the other line I went into a T-Mobile store yesterday to get a new phone and the
Associate told me I’m on a family plan line so I called T-Mobile today and they told me for 11 month I been over paying and they could only credit me for 3 months that’s unfair how do you take my money and then expect me to be happy with 3 month credit when you been stealing for
Since big success of my Kubz project, our team decided to make biggest presents raffle ever!
We will give out x1000 Kubzmas presents for everyone, reveal will happen on 12th Jan.
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Highly upset with @TMobile customer service. For the last month I have been having issues with my Samsung note 9 I originally did a exchange because my screen craked while I had a otterbox case and a glass screen protector. When they sems me my 1 replacement phone the battery
was no help at all today I am very disappointed in @TMobile I been a loyal customer for 5 years + and spend over 300$ on my bill every month for them to treat me like this I think it's time to leave tmobile and go to a different
updates on each update my phone battery went down 10% I didn't think nothing of it and put the phone back to charge.. long story short my 3rd phone still doesn't work from 6 a clock this morning to 830 my phone went from 100% to 74 % without me even using it I have deleted
him that the lady that did the original warranty swap said that she was going to upgrade my to the note 10 which I dont want cause I love the note 9 and the guy tells me I will have to come out of pocket for that I dont see the sense of paying for a upgrade ....the tmobile rep
of having to keep swapping everything out the lovely lady at tmobile swaps outnthe phone for me for the 2nd time . I exchanged everything and when I got home put my phone on my Samsung wireless charger . Around 9pm pick up the phone from the charger and the phone did 3 software
wait 2 to 3 business days to get a replacement when the guy on the phone could have told me that tmobile doesn't carry Samsung note 9 .. so I called tmobile and they ordered a replacement . On this last Friday the new phone comes in and I'm praying it works cause I'm tired