ron ghose

[ron ghose @ronghose1]

Process for the sake of process is no good to anyone, it has to improve the service to the user or customer!!!!

[ron ghose @ronghose1]

Gonna be a cold one this weekend in Moenchengladbach!!!

[ron ghose @ronghose1]

Service Management - users need to understand the difference between a service request and an incident, they need to be educated!!

[ron ghose @ronghose1]

hope people understand the difference between an incident and a service request!

[ron ghose @ronghose1]

Took the quiz "Incident (BreakFix) - Service Request" @ProProfs Try it: http://t.co/Mj8WsD91 http://t.co/YF81gkFy

[ron ghose @ronghose1]

1 week completed in Moenchengladbach, now back in the UK for the weekend!

[ron ghose @ronghose1]

Tomorrow back to Moenchengladbach in Germany!

[ron ghose @ronghose1]

Turtle Bay Caribbean Restaurant at the Hub in Milton Keynes UK, great spicy food, smooth drinks and great company, perfect evening!!!

[ron ghose @ronghose1]

Real Madrid - the greatest team of all time who play at the greatest stadium ever built for football!!!

[ron ghose @ronghose1]

life is too short, follow your dreams, take a riskor two on the way and most importantly don't wollow in the past!!

[ron ghose @ronghose1]

What's occurring? I am off to sunny Germany, Moenchengladbach to be precise once again until the end of the year, hooking up with DE friends