Another week, another product ships! The @cresta Training Simulator is here. AI agents that role play as your customers, so your agents can practice the calls that matter most, the sales pitch, the retention save, the upsell, and the tricky support situations that go sideways fast, before they ever face a real customer!
For years, training has been passive. A new agent gets some coursework, a few knowledge checks, maybe a role play with their supervisor. Then businesses put them on a live revenue call and hope. The conversations that matter most are the ones they've practiced least.
Here's what changes that:
1. Abundant practice. Real practice used to mean a supervisor running role play, and (human) supervisors don't scale. Now the AI plays the customer, built from real conversations, pushing back and escalating the way real people do. Every agent can practice a hard call anytime, run it ten times, and get better each time. Want to practice in the Costco line? Cresta makes that possible.
2. Personalized, data-driven, and "moneyball" for sales and service calls. Every practice call is graded on the same QA criteria you use on live calls, on the same platform, feeding the same coaching data. Cresta also uncovers the hidden behaviors that make your best sellers great, then Training Simulator trains everyone on them.
3. Edge cases, seen once, trained across the whole team. Every day, the trickiest calls are the ones each individual agent might see once every a few weeks, so nobody's ready when they hit. The AI picks those up and turns them into practice for everyone. One rare, brutal call becomes a rep the entire team has run.
Better practice, in abundance, tied to how each agent actually performs. That's how you get agents who are ready before it counts.
Introducing Open Artifacts by Coworker.
Build beautiful work products, routed to the right model for every task.
Frontier outputs. Exactly the right context. 80% lower cost.
Alguien abrió una puerta de enlace API de WhatsApp que se ejecuta completamente en su propio servidor. Sin bloqueo de proveedores. Sin cargo por mensaje. No hay muros de pago ocultos.
Se llama OpenWA.
Lo que lo hace diferente es la arquitectura conectable. Intercambia la base de datos, el almacenamiento y la caché solo a través de la configuración. Nunca toque una línea de código de aplicación.
SQLite para configuración cero o PostgreSQL para producción
Almacenamiento local o S3/MinIO cuando necesite escalar.
Almacenamiento de memoria o Redis cuando la velocidad importa.
Voltea una configuración. Todo el backend cambia debajo de ti.
Esto es lo que realmente obtienes:
API REST completa para texto, medios, reacciones y envíos masivos.
Soporte multisesión para que ejecute varias cuentas de WhatsApp en una instancia.
→ Webhooks en tiempo real con firmas HMAC
→ Grupos, canales y etiquetas cubiertos
Un panel completo de React para sesiones, webhooks y claves API
Autento de clave API, limitación de velocidad, listas blancas CIDR y registro de auditoría incorporado.
La parte más salvaje es la configuración. Un comando Docker y todo está en vivo en su máquina. Dashboard, API y Swagger se ejecutan todos.
La mayoría de la gente sigue pagando un intermediario por mensaje para hacer exactamente esto.
90 estrellas. Licencia MIT. 100% Opensource.
Today, we're introducing GPT 5.6 for marketing
Just enter your brand and Lightreel watches millions of live TikToks and Reels to:
→ find creators
→ write viral scripts
→ see why your videos are flopping
Stop spending hundreds of hours doomscrolling.
Anthropic ha lanzado una guía para construir Agentes de IA que automatizan una empresa entera.
Gratis.
De los ingenieros que construyeron Claude.
Agentes que trabajan, se reparten tareas y ejecutan todo solos.
Sígueme para más y guarda este post.🔖
Anthropic ha lanzado una guía para construir Agentes de IA que automatizan una empresa entera.
Gratis.
De los ingenieros que construyeron Claude.
Agentes que trabajan, se reparten tareas y ejecutan todo solos.
Sígueme para más y guarda este post.🔖
Today we're launching our global brand campaign.
Side effects may include: Relief, on repeat.
It may be a parody on traditional pharma ads, but the core theme is something we take incredibly seriously. Relief, for clinicians and the leaders running these systems.
Have a look.👇