Joslyn Rooswelt

ಕನ್ನಡಿಗ | Out Of Left - Right Ideologies| Foodie

[Joslyn Rooswelt @roosweltKA04]

@HDFCERGOGIC kindly help me in changing my name in the insurance policy? Unable to do it via website!

[Joslyn Rooswelt @roosweltKA04]

@JioCare If my issue is not resolved, I'm forced to move legal as the failure is from ur end. You will receive the legal notice. I have kept all the call recordings where ur executive promised for the refund

[Joslyn Rooswelt @roosweltKA04]

@JioCare @reliancejio Your grievance team is missing, your social media team is just a date-updating service, and my issue remains unresolved. Cancelling and switching to @airtelindia . Thanks for the lesson in poor customer service! Let me know the deactivation process!

[Joslyn Rooswelt @roosweltKA04]

@JioCare N if if it is not deactivated and if the bill is generated I'm not going to pay the bill. Hope u understand

[Joslyn Rooswelt @roosweltKA04]

@JioCare I paid in advance and you failed to deliver it on time. As it is nowhere mentioned in your T&C's that it is not refundable & I rejected your request you need to refund the advance amount and then deactivate my account.

[Joslyn Rooswelt @roosweltKA04]

@JioCare @JioCare it's been 24+ hours I requested for the deactivation and if the bill is generated, I'm going to pay the dues. I'm just warning you - I'm not responsible for any additional charges.

[Joslyn Rooswelt @roosweltKA04]

@JioCare I have rejected my additional setup box. Pls process my refund of 1000+gst

[Joslyn Rooswelt @roosweltKA04]

@JioCare Not required - pls deactivate my connection!

[Joslyn Rooswelt @roosweltKA04]

@Airtel_Presence Thanks @Airtel_Presence - Hope you don't disappoint me like @JioCare !

[Joslyn Rooswelt @roosweltKA04]

@JioCare Hi Ishveen and jio care - you jokers, have some audacity to call me and update the status

[Joslyn Rooswelt @roosweltKA04]

@JioCare even after sharing all the details, jio is unable to resolve my issues for 4+ days. Dumbest social media executives I have ever seen.
@BandBajaateRaho

[JioCare @JioCare]

@roosweltKA04 Hi Joslyn, we are here to assist you. please DM us with Jio Fiber ID and registered mobile number to assist you further – Harshit https://t.co/3LgXqjD03v

[Joslyn Rooswelt @roosweltKA04]

@JioCareDespite multiple follow-ups and repeated assurances, my issue regarding the additional JioFiber set-top box ordered and paid for over a week ago remains unresolved. Due to the lack of resolution and inconsistent updates, I have now escalated this matter to CPGRAMS

[Joslyn Rooswelt @roosweltKA04]

@JioCare u again proved that u guys are shameless! Yesterday I received a call stating my issue will be resolved by today. Nothing happened till now

[JioCare @JioCare]

@roosweltKA04 Hi Joslyn, thank you for your time on call. As discussed, your complaint has been registered, however, due to system restriction we are unable to confirm the Engineer visit date and time. You will receive an SMS shortly confirming the date and time of Engineer visit. (1/3)

[Joslyn Rooswelt @roosweltKA04]

@parivalava15905 @JioCare @BandBajaateRaho Even I'm struggling with this creepy customer care team! They are clueless about their own products

[Joslyn Rooswelt @roosweltKA04]

@JioCare Will you give an update or shall I post this entire story on LinkedIn?

[Joslyn Rooswelt @roosweltKA04]

@JioCare Nothing is happening? U just fooled me yesterday! Where is the my setup box

[Joslyn Rooswelt @roosweltKA04]

@JioCare Earliest? When ? In 2036 ? U guys don't have a basic sense to call me and update ?

[Joslyn Rooswelt @roosweltKA04]

@JioCare what's the status?

[JioCare @JioCare]

@roosweltKA04 Hi, we are here to help you. We have checked the details here and we can see our team is actively working on your issue. Rest assured the resolution will be updated soon - Shradha

[Joslyn Rooswelt @roosweltKA04]

@JioCare it's been a week and still my issue is not resolved. #jiosucks
@BandBajaateRaho

[JioCare @JioCare]

@roosweltKA04 Hi, we are here to help you. We have checked the details here and we can see our team is actively working on your issue. Rest assured the resolution will be updated soon - Shradha

[Joslyn Rooswelt @roosweltKA04]

@JioCare Day 2 - still not resolution

[Joslyn Rooswelt @roosweltKA04]

@JioCare @reliancejio ordered an additional jio fiber setup box 2 days back, but still the order is in processing state! How long will it take for the delivery?