lee

[lee @rooty1986]

@TheBritishIntel Yes the fuckng traitor

[lee @rooty1986]

@Mofoman360 Yes ❤️🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧

[lee @rooty1986]

@Neccccy Wow what a fucking joke

[lee @rooty1986]

@jomickane @GoldingBF 🇬🇧🇬🇧🇬🇧🇬🇧

[lee @rooty1986]

@Cantona_Collars A/A+ hard one

[lee @rooty1986]

@BFirstParty No should be fucking hung In the town hall square

[lee @rooty1986]

@santanderukhelp No because you told me on here it had already been escalated so thought by now I would of heard something but it must be a massive investigation this over 1 credit card, I will be escalating to the ombudsman now as obviously I’m getting nowhere with Santander

[lee @rooty1986]

@santanderukbiz @santanderukhelp could someone possibly get in touch as I can’t access my cards I’ve been on the phone 2 days & in branch & still no further on, it’s getting beyond a joke now!

[lee @rooty1986]

@santanderukhelp So we are now over a week since I contacted to get some answers and nobody from Santander has even had the decency to ring or email with any sort of explanation as to what is going or no timescale, the level of unprofessionalism and incompetency is first class 👏🏻👏🏻👏🏻

[lee @rooty1986]

@santanderukhelp Can you send me the details on how to make a formal complaint regarding my recent/ongoing issues?

[lee @rooty1986]

@Sandgrounder2 @santanderukhelp Thank you

[lee @rooty1986]

@santanderukhelp What a joke of a company, very unprofessional

[lee @rooty1986]

@santanderukhelp WOW, I take it there is no time scale on when they will be getting in touch as this is costing me money every day this carry’s on for?

[lee @rooty1986]

@santanderukhelp Whoever sent the email that was supposedly sent 9/2 can they resend it to [email protected] as theres no reason I shouldn’t have received and feel it’s probably quite important I know what was said in it?

[lee @rooty1986]

@santanderukhelp So you stop someone’s credit facility for a business with no explanation and no indication as to why or any indication as to when the matter (whatever it is) will be resolved 👏🏻 well done Santander such an excellent service you provide

[lee @rooty1986]

@santanderukhelp So why have they not done then?

[lee @rooty1986]

@santanderukhelp Surely they should at least give me a reason they have blocked my card and took away a business credit facility not just block it and say we can’t tell you why?

[lee @rooty1986]

@santanderukhelp Hi
No I haven’t received the email and if it’s gone to a specialist team why has nobody phoned me with an explanation as to why as I am still completely in the dark with what is going on?

[lee @rooty1986]

@santanderukhelp Hi
We are now 5 days on from my original email I was asked to send and still nobody has been in touch which to say we are dealing with a business and it is affecting the day to day running of my business is highly unprofessional on your behalf.

[lee @rooty1986]

@santanderukhelp I emailed yesterday morning but had no reply back as of yet, I could do with this dealing with asap as it is affecting the day to day running of my business.

[lee @rooty1986]

@santanderukhelp I have called security about 4/5 times who keep telling me to go into branch to sort it and then I go into branch and they say can’t do anything and I need to ring security again, both have said there is an issue why they have blocked my card but can’t tell me why.