Riham Osama

A UAE-based Egyptian Marketing & Communications professional

[Riham Osama @roro_osama]

@FABConnects The team was very efficient in contacting me as soon as I posted BUT there is still no explanation of why the bank for the first time blocked the amount before the due date and with no history of defaulting on any payment and without notifying me @SanadakUAE

[Riham Osama @roro_osama]

@FABConnects if I have never defaulted on any payment why do you block money from my account? Especially it is not due yet.

[Riham Osama @roro_osama]

@lovindubai

[Riham Osama @roro_osama]

Thank you #UAE. Proud of participating in #Pledgeandcommitment

[Amjad Taha أمجد طه @amjadt25]

If you stand with the UAE- REPOST now. Share the picture.Stand against the Islamic regime in Iran. Stand with humanity. Stand with civilization against darkness, against backwardness. Choose your side. Silence is not neutral.

[Riham Osama @roro_osama]

@SAlwashahi Sometimes it is misused by busses...if no children are crossing from the other side, why do they need cars to stop?

[Riham Osama @roro_osama]

@TariqSadir Such a dramatic post ...none of it is true though

[Riham Osama @roro_osama]

@FABConnects when are you restoring digital services?

[Ahmed Khalifa @_A_khalifa]

Did you know ?
UAE just stopped the biggest modern
aerial attack ever 708 Iranian projectiles
in 48 hrs !

• 541 drones
• 165 ballistic missiles
• 2 cruise missiles

Double what hit Israel + 5 Arab
states combined.

Zero major damage. Elite level.

[Riham Osama @roro_osama]

@doooomeduser This is not funny at all

[🇦🇪 HGS @Sajwani]

Thank you for your protecting us @modgovae

[🇦🇪 HGS @Sajwani]

Best accounts to follow and to get the truth in the UAE:

UAE Ministry of Defense
@modgovae

The official UAE News agency (WAM)
@wamnews

National Emergency and Crisis Management Authority
@NCEMAUAE

UAE Government Media Office
@UAEmediaoffice

[Riham Osama @roro_osama]

@rta_dubai I just said it in my post. Where did the service go? It disappeared from whatsapp

[Riham Osama @roro_osama]

@rta_dubai where did paying for parking through whatsapp service go?#RTA #Parking #convenience

[Riham Osama @roro_osama]

@FABConnects How many times do you do app maintenance???am trying to log in since morning and I fave same error every morning...never from first time

[Riham Osama @roro_osama]

@FABConnects Why you don't email customers details of their loan? 4 months now and zero communication

[Riham Osama @roro_osama]

@MashreqTweets Thank you very much for your prompt action.

[Riham Osama @roro_osama]

@MashreqTweets so I missed to pay 80 fils and you charge me dhs131??? I have not defaulted on any previous payment so clearly this is a mistake but at mashreq there is zero understanding #worstcustomerservice #CustomerExperience #lackofcustomersupport #banks #mashreqbank

[Riham Osama @roro_osama]

@FABConnects I have a loan with the bank since September and till now not a single email from bank confirming payment and outstanding. What happened to basics of cs and cx? #worstcustomerservice #cbuae #uaebanks

[Riham Osama @roro_osama]

@MashreqTweets You can refer to my case REF-31138361-K9D2X6

[Riham Osama @roro_osama]

@MashreqTweets So apparently I got charged over dhs200 for missing out on 80 fils and I got charged in Nov, which you have kindly reversed, but again came the dec charge.