Splitz

Christian | Husband | Dad | Rubyist | InfoSec 🇮🇱🇺🇲🇰🇪

[Splitz @rorubyist]

@BrianOpangao And yes it is true HE heals.

[Splitz @rorubyist]

@AIRTEL_KE please check DM

[Splitz @rorubyist]

@_lennoxomondi Get an Asus Mesh

[Splitz @rorubyist]

@Eddie_Mugoh Looks like US-Mexico border

[Yasser @yasser_elsaid_]

Here is how to build the best possible onboarding experience for B2B

There are two parts to this: the onboarding (getting them to value) and the setup (getting them to real usage).

Part 1: Onboarding

The goal of a good onboarding is 4 things.

1. Get them to the best possible version of your product with zero effort

The best version that's achievable without any effort other than clicking a few buttons. No integrations, no calls, no configuration screens.

2. Make them feel your product was built for their use case

If you serve different industries, you need to surface logos, testimonials, and integrations that are relevant to them.

If you serve different use cases, you need to do only show features and integrations for their use case.

You know this by getting their website or asking them in the first step.

In our case, once the user inputs their website (@postbridge_) so I surfaced @firecrawl , Brevo, Sage, PhotoAI (@levelsio), and Postiz (@wickedguro) because they're the closest match, and Dolby because it's a big name.

3. Teach the user the value of upgrading to a paid plan

While they're onboarding, you need to make them choose features they want to use. In our case: integrations, voice, helpdesk, all gated behind a paywall.

Show how these features work to make them understand and to make them interested, then make it clear that they get this stuff if they subscribe.

4. Motivate them to take the next step

Make them excited and eager to continue the setup. You do this by having a good aha moment while showing some features that take this further. But they have to continue to the next step to get there.

The most important thing

You need to reach an aha moment as fast and as smooth as possible. And while getting there, get info from the user about what they care about, so you know how to upsell them.

You also need to flex your features as they're going through the onboarding.

Then you go to the complete setup step to get to the better version, once they're convinced that this will help them.

Part 2: Setup

After the user reaches a product they can play around with, they probably still need to continue the setup. Integrations, configuring stuff, etc.

The goal here is to have the user build something that they will use/go live with and continue using.

In our case they need to:

add more data sources
add more actions
connect to the tools they use

You're optimizing to have them go live, get the agent deployed on at least one channel.

The metric to measure here is usage.

A good onboarding flow gets your user to:

Understand your product
Understand that it was built for them
Understand the value of paying
Start using your product in production

[Splitz @rorubyist]

@piersmorgan A time will come when the liberal left in the West will realize that Israel was right all along. But it will be too late. Time is the witness.

[Splitz @rorubyist]

@SkinaKevin @ke_lekish @mmmicheni Remember thief on the Cross

[Splitz @rorubyist]

@Bossyator But multiple colors are downgrading the bush stones beauty.

[Splitz @rorubyist]

@B3laze The wise individuals are those who have side hustles or multiple income streams.

[Splitz @rorubyist]

@alasirimotors 2.5L Petrol?

[Splitz @rorubyist]

@JaMtoka Hiyo ni bei unaezapata A4 low mileage.

[Matt @matt503ea5sf9z5]

millennials who coded by hand for over 10 years and are now fully embracing agents are the most powerful group of people in the world

[Michael Dell 🇺🇸 @MichaelDell]

If you’re curious and love to learn, there has never been a better time to be alive.

[Splitz @rorubyist]

@OnlyOneTuri The Gen Z vs. Millennial conflict is repetitive. Both generations are evolving and Millennials have significantly contributed to today's tech advancements.

[Ruby on Rails @rails]

No Python, no ML platform, just plain #Rails. @Shopify's Daniela Velasquez is bringing a multi-stage AI pipeline built entirely out of ApplicationJob batches to #RailsWorld, including how it learns from real user feedback over time and feeds that back into the next run. If you want to build AI features without leaving the framework you know and love, this is the talk to catch. https://t.co/OyCSU1hALw

[Splitz @rorubyist]

@AngelofVerdant Which industry or any?

[Splitz @rorubyist]

Are there still people paying for those Tailwind CSS templates that were selling before AI became widespread?

[Yaroslav Shmarov @yarotheslav]

Want to set up Active Storage with Cloudflare R2?

This blogpost will save your agent a billion tokens and 5 prod deploys:
https://t.co/YtEPoCEIkj

[Splitz @rorubyist]

@BRIGHTZEED I have already introduced an Acceptable Usage AI Policy at our company.

[Splitz @rorubyist]

@Briankariu BMW?