@verizonfios all he can give me is “I apologize for the miscommunication”. This is not right Verizon Fios! And there’s no one I can escalate to. No one I can email. Nothing I can or anyone in Verizon can do.
@verizonfios I chatted with an agent on 8/21/19. She helped me renew my contract and I have the transcripts of the conversation. In this conversation it is clear that she promised that my 10/3 bill will be $133. It is not, and it is $197. I chatted with an agent today and all he