@JumiaNigeria He argued and argued. Meanwhile he held a second of the same speaker and claimed it was for a different person.
REFUND MY MONEY !!!! Y’all refused.
GIVE ME WHAT I ORDERD !!!!! Y’all are speaking giberrish.
@JumiaNigeria You guys are so fustrating, I’m starting to think you do FRAUD!!!!
I ordered for two (2) items and only one was delivered. I’ve called on multiple occasions and I keep hearing the same word “ESCALATED” wait till “48 hours” and nothing happens.. it’s been almost 3weeks.
@JumiaNigeria Explain how two of speakers can fit into this box.
And why will your delivery agent blatantly lie???? From this order receipt you can see that the quantity is 2pcs.
And the total is for two items.
He says it’s 1pc because of the variation.
@JumiaNigeria Every time I call a more unintelligent person responds to me with the same customized response.
Send a mail they said, I did.
All receipts and screenshots and videos, still nothing.
.@JumiaNigeria@JumiaNGHelp Jumia: Where is the Respect for Customer Orders & Feelings?
We need to talk about Jumia's recent conduct, and frankly, it's unacceptable.
Lately, it feels like Jumia is showing a blatant lack of respect for customer orders and feelings.