For a premium international airline, the expectation that your allocated seat actually works - and that staff show some ownership when it doesn’t - should not be unreasonable.
@Qantas@Qantas Arrived at Sydney Airport for QF1 to London only to be told my seat’s entertainment system is non-operational for an almost 24-hour journey.
Things break - that’s understandable. What isn’t acceptable is the complete lack of customer service that followed.
@qantas No apology, no immediate attempt to find an alternative seat, no effort to resolve the issue. The response from both the sales desk and gate staff felt more like I was inconveniencing them by asking than a customer who had paid thousands of dollars for a long-haul flight.
.@deptoflabour, Global Citizens like me are trying to get in touch but no one is picking up the phone! Minister Oliphant should know I support protecting breastfeeding rights in workplaces and ensuring the enforcement of The Code for the Protection of Employees during Pregnancy.
President @PaulKagame, will you attend @GlblCtzn Festival: Mandela 100 & address malnutrition by increasing the nutrition budget to 3% in 3 years - an extra $200m per year - and set up an @_AfricanUnion Fund to reach 620M Africans suffering from NTDs? @VRugwabiza@DianeGashumba
Hi @UKUN_NewYork @KarenPierceUN @DFID_UK@ukinsouthafrica @NigelCaseyHC great to hear you'll continue to lead "the global fight to create a world where #SheisEqual." Will you be @GlblCtzn Festival: Mandela 100 to commit to these important areas?
.@MinPres the Netherlands was a visionary founder of @GPforEducation, which works to secure education for kids in some of the hardest to reach countries. Thousands of #GlobalCitizens and I look forward to 🇳🇱 again being a world leader on education w/ a €100M pledge at #GCFest.
Hi @CyrilRamaphosa — I believe we can #BetheGeneration to end extreme poverty. Please attend @GlblCtzn Festival: Mandela 100 and announce new commitments to health, nutrition, education, WASH, and gender equality to ensure #SheIsEqual!