rosie kidd

[rosie kidd @rosieekidd]

@LumoTravel There is an LNER train on platform 6

[rosie kidd @rosieekidd]

@LumoTravel Do you know when it will arrive to Edinburgh & what platform?

[rosie kidd @rosieekidd]

@LumoTravel How the hell are we going to fit everyone and their luggage onto this train

[rosie kidd @rosieekidd]

@LumoTravel Please don’t ignore :(

[rosie kidd @rosieekidd]

@LumoTravel When can the “updates soon” be expected?

[rosie kidd @rosieekidd]

@LumoTravel @L0nd0ner88 What? another what from now?

[rosie kidd @rosieekidd]

@LumoTravel @L0nd0ner88 To Edinburgh Waverley? And 30 mins from now?

[rosie kidd @rosieekidd]

@LumoTravel @L0nd0ner88 Is this the Edinburgh depot?

[rosie kidd @rosieekidd]

@LumoTravel Can we get on the 11.19?

[rosie kidd @rosieekidd]

@LumoTravel 2 hours with this as the only update is appalling - COME ONNNNNN

[Lumo @LumoTravel]

This train (the 10:43 to Edinburgh) is now at Kings Cross and will depart on time.

We are still awaiting an update for our service from Edinburgh and are working with our train maintenance depot contractor to get a further update asap. We apologise again for this disruption.

[rosie kidd @rosieekidd]

@Chriscov113 @LumoTravel It hasn’t arrived at Edinburgh

[rosie kidd @rosieekidd]

@LumoTravel How long are you going to make us wait before you cancel it? I don’t have anywhere to stay in Edinburgh tonight so I need to know desperately

[rosie kidd @rosieekidd]

@LumoTravel Yes but we’ve been waiting for 2 hours so some urgency is needed. Why don’t we even know what the issue is?

[rosie kidd @rosieekidd]

@LumoTravel @LumoTravel hello??

[rosie kidd @rosieekidd]

@LumoTravel Please please please provide an update. I can barely type this I am so cold, and we’ve been waiting for an update for over 2 hours now

[rosie kidd @rosieekidd]

@LumoTravel Come on, this is becoming utterly ridiculous

[rosie kidd @rosieekidd]

@LumoTravel All information has now disappeared - we desperately need information please. I’ve been waiting on the platform for almost an hour in the freezing cold

[rosie kidd @rosieekidd]

@LumoTravel What are our options if this train is cancelled?

[rosie kidd @rosieekidd]

@LumoTravel 🥲

[rosie kidd @rosieekidd]

@LumoTravel A rough steer on whether it’s going to be less / more than an hour would be helpful as my dad is waiting with me at the station to help with my bags but he doesn’t have much time