JBunny

Mother, intrepid girl reporter, Ravenclaw, rescuer of dogs & cats, maker of potions and stone soup.

[JBunny @rothase2]

@2Pacalypse47 @ABC Because that's what the sentencing guidelines allow. Where I live, an adult (male or female) with a single state charge of Statutory Rape is looking at 7 years, max. Diddy was convicted of 2 federal Mann Act charges, not state, max 10 years each, not rape. Legal apples & oranges.

[JBunny @rothase2]

@LawrenceKS_PD My flight back got canceled. I'm okay with that.

[JBunny @rothase2]

@BestBuy supposed to get an expensive delivery & install today. Tech called. Was headed to my old house, 4.5 hours from where I bought the items, and from where they came out last time. No one answering the phone. WTF?? I have guests coming tonight!

[JBunny @rothase2]

@CompulinkEHR Don't do it! Our small psychology practice is shutting down after waiting 4 months with no way to bill because Compulink shut off creating txt files to upload to Trizetto in July but has inadequate staffing to onboard us to their system. Clients will suffer because of them. SHAME

[JBunny @rothase2]

@CompulinkEHR Except you can't onboard anyone due to backlog/insufficient staffing, with no plan for how small practices will bill in the meantime. Our woman-owned business has been around for decades, survived covid, but now Compulink has killed us. No billing for 4 months= no payroll/rent.

[JBunny @rothase2]

@CompulinkEHR you ended creation of txt files for 3rd party billing in July so we'd pay you for billing instead, but you can't onboard us due to backlog & have failed to create a work around. Unable to bill for 4 MONTHS, we can't make payroll & soon close forever. SHAME ON YOU.

[JBunny @rothase2]

@CompulinkEHR Don't do it! They are months behind in onboarding!

[JBunny @rothase2]

@CompulinkEHR We can't make payroll as we have been unable to bill since July. We'll have to close , our patients will be w/o mental health services, & our staff will be unemployed. Link Wilson brags about helping minority owned practices while in fact, we're dying by his hand.

[JBunny @rothase2]

@CompulinkEHR is almost impossible to reach, & if I do reach them, they offer ineffective solutions, no solutions at all, or something that contradicts what I heard last time. They are utterly overwhelmed by too many providers with the same problems, it's not on them. 2/3

[JBunny @rothase2]

@CompulinkEHR I am sobbing at my desk because we STILL CAN'T BILL due to your inability to onboard in a timely manner nor provide effective & efficient stopgaps. We can't make payroll because you shut down txt file creation in July, so we can't upload elsewhere. 1/3

[JBunny @rothase2]

@AnthemBCBS I sent the email to the address you gave me-crickets for a week. Spent 9 hours on the phone. 4 people said they'd call me back & didn't. Legally, you had to answer my request for OON treatment at network rates because care is unavailable here in 3 days. It's been 5.

[JBunny @rothase2]

@AnthemBCBS
HE HUNG UP ON ME
I finally got a supervisor, he put me on hold, and after over 2 hours on the phone, it disconnected while I was holding.
ARE YOU SERIOUS??
Off to the State of MO website to find the complaint form now. Pathetic.

[JBunny @rothase2]

@megmralph Just moved to KS from MO. Saw a poster at a bar in Lawrence that said "Kansas- protecting America from Missouri since 1854."

Seems about right. Time for a tee shirt.

[JBunny @rothase2]

@AnthemBCBS at 1 hrs 45 min now. Supervisor actually came on the line, but his line wasn't working & he couldn't hear me. Of course. Agent actually CALLED ME BACK & is trying to connect me. This. Is.Absurd.

Day 3 of just trying to get treatment from the right doc.
#anthemsucks

[JBunny @rothase2]

@AnthemBCBS been on phone with a clueless ans offshore agent for almost an hour and a half. 3rd day in a row, a total of about 9 hours. If this isn't resolved shortly, I will file a complaint with the State & switch carriers in November. WHY WON'T YOU DO YOUR JOB??

[JBunny @rothase2]

@AnthemBCBS On hold (again). Rep is either poorly trained or flat-out lying to me. Call at 1 hr 15 mi now. @AnthemBCBS I sent the email you requested, no response, so you are a lying liar who lies too. Wouldn't it be easier to get me to the right doc than pay for another hospitalization?

[JBunny @rothase2]

@AnthemBCBS 09/09 4 hrs+ on phone w/offshore reps. 1st helpful but unsuccessful, 2nd dropped call, 3rd astonishingly rude, 4th great- said he'd call me 09/10, didn't. 2+ hrs on phone 09/10 w/different rep. Also unsuccessful, said he'd call back 09/11, still waiting. Shameful

[JBunny @rothase2]

@AnthemBCBS Now on my 2nd rep & 3rd time on hold. @AnthemBCBS why is it so hard for you to do your job? There are 'no supervisors available and they can't do more than a representative anyway,' 'I'll call you back tomorrow,' 'I can't search for that,' y'all are lying liars who lie!

[JBunny @rothase2]

@AnthemBCBS And now I am on hold. Again. So many robots saying "the next available agent will answer your call" and then that godawful flute music. I am starting to hate flutes.

[JBunny @rothase2]

@AnthemBCBS I have done so, but I am seriously considering paying more for a different insurance carrier when November rolls around because Anthem customer service is worse than an un-air conditioned, understaffed DMV office on the last day of July.