@British_Airways please can you explain what “operational challenges” means when cancelling a flight? Just been told of a cancellation from Dubai to London just over 24 hours before due to depart! Presume costs of extra hotel stay, expenses and inconvenience will be paid out
@greateranglia I have lost my smart card but still need to travel. Have proof of a purchased monthly ticket which was completed online on my phone. What do I need to do to continue to travel?