Rover.com

Connecting dog and cat parents with loving pet sitters and dog walkers in their neighborhoods.

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@B3nzin0 Thank you for reaching out to let us know. Would you mind sending us a DM so we can investigate this?

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@nick59498 You can ask your sitter about their promo code for your first booking!

[Rover.com @RoverDotCom]

@DidymusLevi We're sorry to hear that this was your experience with Rover. Our Trust & Safety Team continues to be available to support you 24/7 at 888-727-1140. Please don't hesitate to reach out to us if we can provide you with any further assistance.

[Rover.com @RoverDotCom]

@UGAGirl7280 Safety is at the core of everything we do. An investigation was initiated immediately. While privacy guidelines prevent us from sharing the outcome, we are addressing this matter with extreme care and seriousness.

[Rover.com @RoverDotCom]

@NHCabin2008 As soon as we learned about this, we began an investigation. We aren’t able to share specifics, but we’re handling this with the utmost seriousness.

[Rover.com @RoverDotCom]

@dump74217 As soon as we learned about this, we began an investigation. We aren’t able to share specifics, but we’re handling this with the utmost seriousness.

[Rover.com @RoverDotCom]

@GodBlessUSA_22 An investigation was initiated immediately. While privacy guidelines prevent us from sharing the outcome, we are addressing this matter with extreme care and seriousness.

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dogs before they poop vs. after

[Rover.com @RoverDotCom]

@HunterTrut53962 This matter was investigated as soon as it was reported. Due to privacy policies, we’re unable to share further information, but it is being taken very seriously.

[Rover.com @RoverDotCom]

@TammaraMacGreg1 This matter was investigated as soon as it was reported. Due to privacy policies, we’re unable to share further information, but it is being taken very seriously.

[Rover.com @RoverDotCom]

@lovenordicnoir We began investigating these horrific actions as soon as they were brought to our attention. We are unable to share the outcome due to our privacy policy, but we can assure you that we are taking this extremely seriously.

[Rover.com @RoverDotCom]

@MsCreepyLee An investigation was initiated immediately. While privacy guidelines prevent us from sharing the outcome, we are addressing this matter with extreme care and seriousness.

[Rover.com @RoverDotCom]

@legsluquis We understand how concerning this is. We began investigating immediately, and while we can’t share the outcome, please know this is being taken extremely seriously.

[Rover.com @RoverDotCom]

@uk8rings First, we need to confirm that she's an approved Rover sitter. From there, our Trust and Safety team will begin an investigation.

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@uk8rings While we can't speak to other conversations without knowing more information, we would appreciate the opportunity to look into this.

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@JacksonJen70854 We just responded to your DM. Feel free to reach back out if you need further clarification.

[Rover.com @RoverDotCom]

@RichardTrester Hi Richard, we're sorry to hear this, and we'd absolutely be open to hearing more details and seeing how we can help. Please feel free to send us a direct message, or you can reach Rover Support 24/7 at https://t.co/gn2hqs61Xs.

[Rover.com @RoverDotCom]

@Mainesunset We're so sorry to hear about this happening. Would you mind sending us a DM so we can get more information about this?

[Rover.com @RoverDotCom]

@RogersRoost6767 Thank you for reaching out to us, Grant. We're sorry to hear about your experience and would like to learn more. Can you please send us a private message with your email address?