@SkyHelpTeam having spoken directly to your priority team now, not one person has put themselves in my position, the customers shoes, and looked at how I was treated. Sky are more concerned with telling me their staff will be retrained rather than help... disgraceful.
@SkyHelpTeam no one is responding to my DM and I was promised my issue would be looked at by the priority customer team 2 weeks ago and I have heard nothing!!!
@SkyHelpTeam I literally have no faith in talking to them. I was told no charge for the repair under warranty and I am trying to be charged for a separate issue that I was told did not Need to be fixed. All I get is sorry that’s the way it is..
@SkyHelpTeam I spoke to the chat team before who were less than helpful to my situation and rude. I am constantly being told sorry for misinforming you even tho being told by two advisors another piece of information. Its shocking..
@SkyHelpTeam I am having an issue with sky mobile. Miscommunication between the sky mobile and anovo repairs team and received some poor service from chat teams. I am being told one thing by sky and another by anovo... I am angry and disappointed.